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All Journal AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Pedi Riswandi
Universitas Prof. Dr. Hazairin, SH
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Audit Operasional Dan Pengendalian Internal Terhadap Efektivitas Kinerja Pegawai Dinas Sosial Kota Bengkulu Tahun 2025 Jamilah Jamilah; Pedi Riswandi; Nina Yulianasari
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 2 (2026): JULI : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i2.2258

Abstract

This study aims to determine the influence of operational audits and internal control on the effectiveness of employee performance at the Bengkulu City Social Service Office. \ employee performance (significance 0.014 < 0.05); (2) internal control also has a positive and significant influence (significance 0.004 < 0.05); and (3) simultaneously, both variables have a significant influence on performance (significance < 0.001). The Adjusted R² value of 0.450 indicates that 45% of the variation in employee performance can be explained by operational audit and internal control, while the remaining 55% is influenced by other factors outside the model.Based on the results, it can be concluded that the better the implementation of operational audits and the internal control system, the more increased the effectiveness of employee performance. Therefore, strengthening the monitoring system and internal control is an important factor in improving the quality of social services.
Pengaruh Audit Kepatuhan dan Pengendalian Internal terhadap Efektivitas Pelayanan di PT Angkutan Sungai, Danau dan Penyebrangan (ASDP) Kota Bengkulu Refi Yaldi Nasution; Pedi Riswandi; Iwin Arnova
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2100

Abstract

The effectiveness of public services in Indonesia continues to face challenges due to inconsistent compliance with operational regulations and weaknesses in internal control systems, particularly in transportation service providers. Although previous studies have examined compliance audits and internal control separately, empirical evidence regarding their combined influence on service effectiveness in ferry transportation remains limited. This study aims to examine the effect of compliance audits and internal control on service effectiveness at PT ASDP Indonesia Ferry (Persero) Bengkulu Branch. A quantitative approach with a causal associative design was employed. The study involved all 30 employees of the company using a saturated sampling technique. Primary data were collected through structured questionnaires and analyzed using multiple linear regression. The findings indicate that compliance audit does not have a significant effect on service effectiveness (p = 0.475), whereas internal control has a positive and significant effect (p < 0.001). Simultaneously, both variables significantly influence service effectiveness (p < 0.001). These findings highlight the strategic role of strengthening internal control systems in improving the quality and effectiveness of ferry transportation services while providing empirical evidence within the context of Indonesia's maritime transportation sector.
Co-Authors Iwin Arnova Jamilah Jamilah Refi Yaldi Nasution Yulianasari, Nina