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Macro and Micro Influences Prudential to Profitability of Islamic Commercial Banks in Indonesia with Company Size as Variables Moderation 2019 – 2023 Zainal Abidin; Mahesa Dwi Prasetyo Utomo; Nur Aulia Keysha Mayasari; Titis Miranti
Jurnal Multidisiplin Madani Vol. 4 No. 9 (2024): September 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v4i9.11463

Abstract

This study aims to analyze the effect of Net Performing Financing (NPF), Financing to Deposit Ratio (FDR), Inflation, and BI Rate on Return on Assets (ROA) in Islamic commercial banks in Indonesia, with company size as a moderating variable. The research method used is a descriptive study with a quantitative approach. The research data is panel data covering the period 2019 to 2023, which is obtained from the annual reports of Islamic banks and Bank Indonesia. The data analysis technique involves multiple regression analysis with the Moderated Regression Analysis (MRA) approach to evaluate the moderating role of company size. Testing was carried out using Microsoft Excel 2019 and Eviews 12 programs. The results of the study indicate that NPF and FDR have a significant effect on the ROA of Islamic commercial banks in Indonesia. Conversely, Inflation and BI Rate do not show a significant effect on ROA. In addition, company size is proven to significantly moderate the effect of NPF and FDR on ROA but is not significant in moderating the effect of Inflation and BI Rate on ROA. These findings provide insight into the importance of risk management and liquidity management in increasing the profitability of Islamic commercial banks in Indonesia
The Influence of Green Practices and Green Perceived Value on Green Loyalty through Green Satisfaction with Gender as a Moderating Variable Riesya Nabiela Rahma Putri; Titis Miranti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 5 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i5.1984

Abstract

This study wants to show the connection between green practices implemented by Islamic banks, green perceived value, and customer loyalty, either directly or through green satisfaction, and gender as a moderating variable. To answer the research hypothesis, 202 questionnaires that have been distributed to Sharia commercial bank customers in Indonesia were analyzed in this study. Sample determination was carried out through a purposive sampling technique. Structural Equation Modeling – Partial Least Square (SEM-PLS) was used to analyze the data. This research found that green practice does not significantly affect green loyalty but significantly affects green satisfaction. Meanwhile, green perceived value directly makes customers loyal and satisfied with Sharia banks. It also discovered that green satisfaction has a significant effect on green loyalty and can mediate the influence of green practices and perceived value on green loyalty. At the same time, gender as a moderating variable cannot moderate the influence of green practices and perceived value on green loyalty. This research emphasizes the importance of innovation and developing practices that positively impact the environment and are satisfying because this program can increase customers' loyalty towards Sharia banking.
The Influence of Customer Loyalty through Customer Satisfaction with Islamic Religiosity as a Moderating Variable Aminatur Rofiah; Titis Miranti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 5 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i5.1990

Abstract

With Islamic religiosity serving as a moderating factor, customer satisfaction with Bank Syariah Indonesia clients in Malang Raya is the study tool used to assess the impact of relationship and service quality on customer loyalty. a kind of quantitative study. 320 respondents from Malang Raya served as the sample size. Purposive and proportional random sampling are the sample methods used. Malang City, Malang Regency, and Batu City were all taken into account using proportional random sampling. Using SEM PLS, the data were examined. The study's conclusions show that although relationship quality has no appreciable effect on customer loyalty, customer happiness and service quality do have a significant impact. Customer happiness is significantly impacted by relationship and service quality. The mediation test indicates that customer satisfaction can influence customer loyalty via mediating the effects of service quality and relationship quality. Subsequent study findings, including the Islamic religiosity moderation test, demonstrated that the effects of customer happiness, relationship quality, and service quality on customer loyalty could not be balanced.