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All Journal Jurnal Multidisiplin West Science
Ni Komang Carrissa Ayu Putri
Politeknik Pariwisata Bali
Economics, Econometrics & Finance

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An Exploration of Hotel Management Operational on Kamala Hotel Resort Ni Komang Carrissa Ayu Putri; Ni Desak Made Santi Diwyarthi
Jurnal Multidisiplin West Science Vol 3 No 07 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i07.1407

Abstract

This research focuses on exploring how to operate management hospitality at Kamala Hotel Resort. The study aims to know how to operate efficiently and potential implementation in the industry. The research is based on in-depth interview, observation and study literature approach with diverse departments. This analysis was used to analyze the data using previous literature on operational management. The Findings indicate that operational management is based on the skill and experience of the employee in the hospitality industry and the policy of the hotel. Moreover, the study highlights that skill and experience impact operation management in the hospitality industry. The result showed that the hotel management operational has a very important role in an hospitality industry. Hotel management operational in Kamala Hotel and Resort help college student managing all departments that have different goals, work together across departments to achieve the goal or vision of the hotel, and increase guest satisfaction, so that it can increase profit from hotels.
Co-Authors Ni Desak Made Santi Diwyarthi