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All Journal NALAR FIQH: Jurnal Hukum Islam
Rafidah Rafidah
IAIN STS Jambi
Religion Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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Kualitas Pelayanan Islami pada Perbankan Syariah Rafidah Rafidah
NALAR FIQH: Jurnal Hukum Islam Vol. 10 No. 2 (2014): Desember 2014
Publisher : Fakultas Syariah Universitas Islam Negeri Sulthan Thaha Saifuddin Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/nf.v10i2.1235

Abstract

Quality of service is one of the elements of assessment of the consumer / customer to the company that is engaged in. Quality services can be realized through the Islamic ministry employees, among others, to be honest, humble service, the service uses the guidelines of Islam, not forgetting the hereafter. Some aspects of this quality when applied together can build excellent quality service and satisfying, so it can be said that the quality of service has considerable influence in determining the interest of the customer to use the services which in this case is to save the Shariah contract.
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