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Rieka Rahardjo
STIE Pariwisata Internasional
Economics, Econometrics & Finance

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PENGARUH KUALITAS LAYANAN DAN LOKASI TERHADAP KEPUASAN PENGUNJUNG MUSEUM FATAHILLAH Rieka Rahardjo; Sinthon L Siahaan
Panorama Nusantara Vol 12 No 2 (2017): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This research aims to know the influnce of the quaility of service and location toward the satisfaction of visitors of the Museum Fatahillah both partially and simultaneously. The population in this study are Fatahillah Museum visitors. Sampling research use the technique of accidental sampling approach with 100 people. Independent variables in the research are service quality (X1) and location (X2),while dependent variable (Y) is the satisfaction of visitor. Data collection method using question form. Data analysis using multiple linier regression and analysis using SPSS program. Conclusion of this research is that quality of service and location influence on visitor satisfaction both partially and simultaneously.
PENGARUH KUALITAS LAYANAN DAN LOKASI TERHADAP KEPUASAN PENGUNJUNG MUSEUM FATAHILLAH Rieka Rahardjo; Sinthon L Siahaan
Panorama Nusantara Vol 12 No 2 (2017): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to know the influnce of the quaility of service and location toward the satisfaction of visitors of the Museum Fatahillah both partially and simultaneously. The population in this study are Fatahillah Museum visitors. Sampling research use the technique of accidental sampling approach with 100 people. Independent variables in the research are service quality (X1) and location (X2),while dependent variable (Y) is the satisfaction of visitor. Data collection method using question form. Data analysis using multiple linier regression and analysis using SPSS program. Conclusion of this research is that quality of service and location influence on visitor satisfaction both partially and simultaneously.
PENGARUH KUALITAS LAYANAN DAN LOKASI TERHADAP KEPUASAN PENGUNJUNG MUSEUM FATAHILLAH Rieka Rahardjo; Sinthon L Siahaan
Panorama Nusantara Vol 12 No 2 (2017): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to know the influnce of the quaility of service and location toward the satisfaction of visitors of the Museum Fatahillah both partially and simultaneously. The population in this study are Fatahillah Museum visitors. Sampling research use the technique of accidental sampling approach with 100 people. Independent variables in the research are service quality (X1) and location (X2),while dependent variable (Y) is the satisfaction of visitor. Data collection method using question form. Data analysis using multiple linier regression and analysis using SPSS program. Conclusion of this research is that quality of service and location influence on visitor satisfaction both partially and simultaneously.
PENGARUH KUALITAS LAYANAN DAN LOKASI TERHADAP KEPUASAN PENGUNJUNG MUSEUM FATAHILLAH Rieka Rahardjo; Sinthon L Siahaan
Panorama Nusantara Vol 12 No 2 (2017): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to know the influnce of the quaility of service and location toward the satisfaction of visitors of the Museum Fatahillah both partially and simultaneously. The population in this study are Fatahillah Museum visitors. Sampling research use the technique of accidental sampling approach with 100 people. Independent variables in the research are service quality (X1) and location (X2),while dependent variable (Y) is the satisfaction of visitor. Data collection method using question form. Data analysis using multiple linier regression and analysis using SPSS program. Conclusion of this research is that quality of service and location influence on visitor satisfaction both partially and simultaneously.
PENGARUH KUALITAS LAYANAN DAN LOKASI TERHADAP KEPUASAN PENGUNJUNG MUSEUM FATAHILLAH Rieka Rahardjo; Sinthon L Siahaan
Panorama Nusantara Vol 12 No 2 (2017): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to know the influnce of the quaility of service and location toward the satisfaction of visitors of the Museum Fatahillah both partially and simultaneously. The population in this study are Fatahillah Museum visitors. Sampling research use the technique of accidental sampling approach with 100 people. Independent variables in the research are service quality (X1) and location (X2),while dependent variable (Y) is the satisfaction of visitor. Data collection method using question form. Data analysis using multiple linier regression and analysis using SPSS program. Conclusion of this research is that quality of service and location influence on visitor satisfaction both partially and simultaneously.
Co-Authors Sinthon L Siahaan