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Ni Komang Septia Noriska
Sebelas Maret University
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Natural Language Processing (NLP) Technology for Chatbot Website Agreianti Puspitasari; Astrid Noviana Paradhita; Yohanes Wien Tineka; Vivin Sulistyowati; Ni Komang Septia Noriska; Haryanto
Jurnal Penelitian Pendidikan IPA Vol 10 No SpecialIssue (2024): Science Education, Ecotourism, Health Science
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v10iSpecialIssue.8241

Abstract

Chatbot technology is one form of application of Natural Language Processing, NLP is one of the branches of science Artificial Intelligence that studying communication between humans and computers through natural language. the purpose of this research will be carried out development of a chatbot application for information about the corporate, making it easier for visitors to find the information needed. This application built with a Natural Language Processing approach. This chatbot application uses medote text mining as a medium of reasoning. System modelling used for this application is using the Unified Model Language. The chatbot that will be developed is a website chatbot. The website chatbot was chosen by the company because one of the platforms that can be used well for export marketing is the website. This chatbot development uses Pyton, JavaScrib, Object notion (Json), Html + CSS. The application used in coding is Virtual Studio Code. Pyton is used to train a chatbot model that uses Natural Language Procecing (NLP). This Chatbot model is trained with the Neural Network Algorithm method, which is an algorithm model that is close to the human brain, which can provide stimulation or stimulation, process, and provide output to find relationships between data sets. JavaScrib is used to create chatbot data sets.
THE EFFECT OF SERVICE QUALITY ON THE SATISFACTION OF MEDIA PARTNERS AT PT. MAIN SOLO AUDIO RADIO (SOLOPOS RADIO) Devi Cahyasari; Ni Komang Septia Noriska
Jurnal Manajemen Bisnis dan Terapan Vol. 2 No. 2 (2024): MEISTER July 2024
Publisher : This journal is published by the Vocational School of Universitas Sebelas Maret.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/meister.v2i2.1219

Abstract

Currently, many companies are opening services. This makes the level of competition of companies very tight. Therefore, these problems need to be considered by companies so that their business continuity is maintained. This study aims to analyze the quality of service on the satisfaction of media partners at Radio Solopos. In this study, a quantitative descriptive method is used. The respondents in this study are media partners of Radio Solopos. Of the 45 questionnaires distributed, the researcher took 30 respondents. Data collection was carried out by distributing questionnaires to respondents. The researcher calculated the questionnaire result using Social Science Statistics Package (SPSS) version 29 program. The result of this study is that service quality has a significant effect on media partner satisfaction. Because t counts are greater than t tables (7,254 > 2,048). So that if the quality of the service provided is high, then the higher the satisfaction that will be obtained by media colleagues. Radio Solopos needs to improve the quality of services provided and also evaluate the job desks of each division.
Co-Authors Agreianti Puspitasari Astrid Noviana Paradhita Devi Cahyasari Haryanto Vivin Sulistyowati Yohanes Wien Tineka