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Fitri maria
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Computer Science & IT

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ANALISIS PENINGKATAN KUALITAS LAYANAN E-LEARNING PALCOMTECH MENGGUNAKAN PENDEKATAN WEBQUAL 4.0 DAN E-LEARNING MATURITY MODEL(EMM) Fitri maria; M. Izman Herdiansyah; Tata Sutabri; Yesi Novaria Kunang
Jusikom : Jurnal Sistem Komputer Musirawas Vol. 9 No. 1 (2024): Jusikom : Jurnal Sistem Komputer Musirawas JUNI
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jusikom.v9i1.2343

Abstract

E-Learning is a very important learning method, especially in the context of course and training institutions (LKP) such as PalComTech. The study will be conducted to analyze the improvement of the quality of the LKP PalComTech e-learning system using the Webqual 4.0 approach. and E-learning Maturity Model (eMM). Thus the main objectives of this thesis are: Analyzing the Quality of e-Learning Services: Conducting an in-depth evaluation of various aspects of the quality of e-learning services provided by LKP PalComTech, including content, usability, interactivity, and reliability The abstract must be clear, descriptive and must provide a brief overview of the problem being studied. Applying the Webqual 4.0 approach to analyze the quality of e-learning services, thus providing a comprehensive understanding of the performance of the e-learning platform. Providing concrete recommendations for the improvement and development of the LKP PalComTech e-learning platform.
Co-Authors M. Izman Herdiansyah Tata Sutabri Yesi Novaria Kunang