Zulia Munna Khasanah
Universitas Negeri Semarang

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Kesantunan Berbahasa Pada Caption Dan Konten Instagram @Azkiave Zulia Munna Khasanah; Hari Bakti Mardikantoro
Stilistika: Jurnal Pendidikan Bahasa dan Sastra Vol 19 No 2 (2026)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/st.v19i2.31757

Abstract

This study aims to describe the observance and violation of Leech’s politeness principles, as well as the factors causing the violations in the comment section of @azkiave. This research employed a descriptive qualitative approach using observation and note-taking techniques. The data were analyzed through pragmatic and normative matching methods. The findings revealed 154 utterances that complied with the maxims of tact, modesty, approbation, generosity, apology, sympathy, opinion, and agreement. Violations were identified in the maxims of modesty, approbation, sympathy, feeling, opinion, and agreement. The factors that cause the violations included direct criticism using harsh words, the speaker’s emotional push, protective attitudes toward personal opinions, intentional accusations toward interlocutors, and deliberate attempts to corner interlocutors.