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EVOLUTION OF ECONOMIC MANAGEMENT: THE INFLUENCE OF SERVICE QUALITY ON BEHAVIORAL INTENTION Yohana; Budi Prasetyo; Bondan Subagyo
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 1 (2024): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

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Abstract

The development of economic management demonstrates a greater awareness of the relationship between consumer behavioral intentions and service excellence. Businesses can provide better customer service and boost positive word-of-mouth and economic performance by implementing a customer-centric approach and utilizing contemporary technologies. The impact of service quality on the intents of conduct in economic management has become an interesting research focus. Based on several research results conducted, there are several findings that can provide insight into the connection between behavioral intentions and service excellence. Good service quality is key to creating and maintaining positive    behavioral         intentions among customers. By understanding and managing the dimensions of service quality, companies can increase long-term success is influenced by a number of factors, including favorable word-of-mouth, client happiness, and loyalty in economic management.
The Influence of Capital Structure and Profit Management on Income Tax on the Indonesian Stock Exchange (Empirical Study of Property Sub-Sector Companies) Budi Prasetyo
International Journal of Economics, Management and Accounting (IJEMA) Vol. 2 No. 7 (2024)
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v2i1.162

Abstract

This research aims to describe the influence of capital structure and profit management on income tax on the Indonesian Stock Exchange (empirical study of property sub-sector companies). The research method used is a descriptive method with a quantitative approach. The type of data used in this research is secondary data, where data is obtained by not making direct observations on the research object. The method used to support this research is a quantitative method and, in this research, a multiple linear regression model is used. The adjusted R square coefficient of determination, namely the Capital Structure Variable (X1), the Earnings Management Variable (X2), can explain the Income Tax Variable (Y) of 38.0%. Capital Structure has a positive and significant effect on Income Tax on the Indonesian Stock Exchange (Empirical Study of Property Sub-Sector Companies). Profit Management has a positive and significant effect on Income Tax on the Indonesian Stock Exchange (Empirical Study of Property Sub-Sector Companies). Capital Structure and Profit Management simultaneously have a significant effect on Income Tax on the Indonesian Stock Exchange (Empirical Study of Property Sub-Sector Companies).