Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Edunomika (JIE)
Nurhayani Nurhayani
UINSU
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH PENGGUNAAN DIGITAL BANKING SEBAGAI LAYANAN TRANSAKSI ONLINE TERHADAP KEPUASAN NASABAH BANK BSI SYARIAH KABUPATEN LANGKAT Nurhayani Nurhayani; Kamilah Kamilah; Nur Ahmadi Bi Rahmani
JURNAL ILMIAH EDUNOMIKA Vol 8, No 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.10519

Abstract

This study aims to determine the extent to which accuracy (X1), speed (X2), security (X3) influences customer satisfaction (Y). This study uses a quantitative approach with sampling using the Non Probability Sampling method. The type of data used in this study is primary data obtained from questionnaires filled out by respondents directly. While secondary data comes from books, journals, research results, practical work reports and related to the author's research object. In this study, the population that will be taken is all BSI Syariah customers in Langkat Regency from 2020 to February 2022, namely 30,100 customers. The analysis tool uses multiple linear regression analysis. The results of the study show that accuracy (X1), speed (X2), security (X3) simultaneously affect customer satisfaction (Y). Keyword: Accuracy, Speed, Security, Customer Satisfaction.
Co-Authors Kamilah Kamilah Nur Ahmadi Bi Rahmani