Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Dinasti International Journal of Education Management and Social Science
Oscar Jayanegara
Universitas Pelita Harapan, Indonesia
Education

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Leadership Analysis in Achieving Patient Satisfaction At the Mabelopura Health Center Service, Palu City, Central Sulawesi Province Sri Naharindah Ningsih S; Oscar Jayanegara
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i2.3559

Abstract

The concept of leadership reliability in a health center is the first priority and is preventive in providing individual health facilities. Patient satisfaction in health centers is greatly influenced by the leadership method in fulfilling various variables to the maximum. This study aims to determine the significance of the level of patient satisfaction with the leadership method in the service management of the Mabelopura Health Center in Palu City, Central Sulawesi Province in relation to the fulfillment of the variables of facilities and infrastructure (tangible), concern (empathy), reliability (reliability), responsiveness (responsive), certainty (assurance). Data collection through a questionnaire in the form of empirical reliability questions to 80 respondents which were then processed and analyzed through SPSS statistical tests in the form of normality tests, multicollinearity tests, multiple linear regression tests, namely the T test and F test. The truth of the hypothesis shows that there is a real influence both partially and simultaneously on the leadership method in fulfilling the variables of tangible, empathy, reliability, responsiveness, assurance on patient satisfaction values,, so that Ho is rejected and H1 is accepted. It was found that there was no multicollinearity because the tolerance value was > 0.1 (alpha 10%) and VIF < 10. The results of T count > T table and the results of the F test obtained a sig value of 0.000 < 0.05.
The Relationship Between Leadership Style And Employee Performance In Permata Keluarga Jabadeka Hospitals Ikhlasul Achyar Ajami; Oscar Jayanegara
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3625

Abstract

There are many challenges for health organizations in both countries, so it is necessary for them to have effective and strategic leadership practices. For employees, effective leadership is needed to develop strategies and structures that will motivate and inspire long-term employees, strengthen their commitments, and lower employee turnover.Despite setbacks and difficulties, a successful leadership style considers the organization's future, helps align employees' efforts and vision, and positively allocates both people and material resources toward the organization's objectives and interests. Examples of the several types of leadership styles, such as transformational, transactional, and charismatic leadership, are provided. With a sample size of thirty, this study employs a cross-sectional research methodology and is quantitative in nature. Data is gathered using questionnaires as primary data and document reviews as secondary data. Descriptive analysis techniques are used to portray the data quantitatively. The results of statistical testing chi-square obtained p-value = 0.00. It can be concluded that there is a significant relationship between leadership style and employee performance at the Permata Family Hospital in Jabadeka (p-value => 0.05).
Co-Authors Ikhlasul Achyar Ajami Sri Naharindah Ningsih S