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All Journal JOURNAL OF CIVIL ENGINEERING, BUILDING AND TRANSPORTATION JUPE : Jurnal Pendidikan Mandala
Puji Laila Ramadhan
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Civil Engineering, Building, Construction & Architecture Education

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EVALUASI KINERJA OPERASIONAL SARANA DAN PRASARANA ANGKUTAN PENYEBERANGAN LAUT TRADISIONAL DI PELABUHAN BIMA Erlangga, Dwiky; Puji Laila Ramadhan; Rahmat Fajariansyah
JOURNAL OF CIVIL ENGINEERING BUILDING AND TRANSPORTATION Vol. 8 No. 1 (2024): JCEBT MARET
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jcebt.v8i1.11391

Abstract

Penelitian ini mengevaluasi karakteristik dan kondisi infrastruktur transportasi maritim perahu tradisional di Pelabuhan Bima, dengan fokus pada keselamatan, kenyamanan penumpang, dan efisiensi waktu perjalanan. Metode penelitian empiris digunakan dengan mengandalkan data lapangan, wawancara, observasi, dan tinjauan literatur. Survei karakteristik angkutan perahu tradisional menghasilkan informasi rata-rata waktu tunggu, durasi perjalanan, dan jumlah penumpang pada rute Pelabuhan Bima - Soromandi. Ukuran sampel sebanyak 72 individu, ditentukan dengan rumus Slovin. Analisis menggabungkan Customer Satisfaction Index (CSI) dan Important Performance Analysis (IPA). Nilai CSI menunjukkan kepuasan masyarakat terhadap fasilitas transportasi maritim, dengan skor 54,30% untuk fasilitas perahu dan 59,19% untuk dermaga. Namun, temuan IPA menyoroti fasilitas tertentu, seperti Denah Kapal, Ketersediaan Pelampung, Area Tunggu Penumpang, Tempat Parkir, dan Toilet, berada di bawah ambang batas kesesuaian 70%, menandakan kebutuhan perbaikan. Hasil penelitian ini memberikan pemahaman mendalam tentang karakteristik unik transportasi maritim di Pelabuhan Bima. Rekomendasi perbaikan mencakup Denah Kapal, Ketersediaan Pelampung, dan fasilitas Dermaga, dengan tujuan memastikan kelengkapan, keselamatan, dan kenyamanan penumpang. Meskipun skor CSI memuaskan, peningkatan kinerja fasilitas menjadi faktor utama dalam meningkatkan kepuasan pengguna dan mendukung keberlanjutan transportasi maritim tradisional di Pelabuhan Bima. Penelitian ini berpotensi memberikan kontribusi bagi pengembangan kebijakan dan strategi perbaikan infrastruktur angkutan perahu tradisional, memajukan pelayanan publik, dan meningkatkan keberlanjutan sistem transportasi maritim di wilayah tersebut.
Analysis Of The Quality Performance of the Very Small Aperture Terminal Internet Network at the Darussyahidin Nw Langko Islamic Boarding School Ardi Rahmawan; A. Haris; Faridatun Sholehah; Puji Laila Ramadhan
JUPE : Jurnal Pendidikan Mandala Vol 11 No 2 (2026): JUPE : Jurnal Pendidikan Mandala (Juni)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/g397k772

Abstract

The development of information technology has brought significant changes to human life, particularly through internet services that facilitate access to information and communication. The need for quality internet services is increasing, including in the education sector. However, not all regions in Indonesia have equal access to the internet, particularly remote areas with limited network infrastructure. One example is the Darussyahidin NW Langko Islamic Boarding School, which experiences difficulties in accessing conventional internet services. To overcome this obstacle, in 2019 the Islamic boarding school adopted VSAT (Very Small Aperture Terminal) satellite technology as a solution to provide internet access for students and teachers. However, an evaluation of the quality of the resulting internet service is necessary to optimally support the learning process. This study aims to analyze the quality of VSAT network services at the Darussyahidin NW Langko Islamic Boarding School. The analysis was conducted by considering Quality of Service (QoS) parameters such as delay, jitter, packet loss, and throughput. This study also compares the results with several previous studies that discussed VSAT network performance in various contexts. The research results are expected to provide an overview of the quality of VSAT internet services in supporting learning activities, as well as being a reference in developing and improving network services in remote areas.
Co-Authors A Haris Ardi Rahmawan Erlangga, Dwiky Faridatun Sholehah Rahmat Fajariansyah