Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Asian Journal of Management, Entrepreneurship and Social Science
Juliana Kibatta
Human Resource Management and Management Division, SBS, University of the Witwatersrand, Johannesburg, South Africa
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Enhancing Work Engagement in the Hospitality Sector: The influence of Human Capital Management Practices Njanjobea Isah Leontes; Juliana Kibatta; Crystal Hoole
Asian Journal of Management, Entrepreneurship and Social Science Vol. 4 No. 01 (2024): Pebruary, Asian Journal of Management Entrepreneurship and Social Science ( AJ
Publisher : Cita Konsultindo Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The current study aims to fill the research gap related to the impact of Human Capital Management Practices (HCMPs) on work engagement in the hospitality industry. The study's objective is to identify key HCMPs and evaluate their effects on work engagement in the South African context. Data were collected from full-time hotel employees and their managers working in four and five-star hotels in the Johannesburg metropolitan city in South Africa. Partial Least Square based Structural Equation Modelling (PLS-SEM) was employed to analyze the data and test the effects of HCMPs on work engagement. The study's findings indicate that recruitment and selection, training, and retention are significant HCMP indicators. These indicators were found to have a positive relationship with work engagement in the hospitality industry. The study highlights the critical role of HCMPs, in enhancing employee work engagement in the hospitality industry. It is recommended that management implement these practices to effectively manage and motivate employees. HCMPs demonstrate management's commitment to employee well-being and service quality. The results of this study provide valuable insights for both researchers and practitioners in the field of human resource management.
Co-Authors Crystal Hoole Njanjobea Isah Leontes