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All Journal Asian Journal of Management, Entrepreneurship and Social Science
Martha J. Mushi
Procurement Officer, The University of Dodoma, Tanzania
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Influence of Trust on Contract Management: An Experience from Tanzania Context Martha J. Mushi; Hamisi K. Sama
Asian Journal of Management, Entrepreneurship and Social Science Vol. 4 No. 02 (2024): May, Asian Journal of Management Entrepreneurship and Social Science ( AJMESC
Publisher : Cita Konsultindo Research Center

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Abstract

The study determined the influence of trust on contract management at the University of Dodoma. The study employed a case study research design and involved 118 participants. The data were collected using questionnaires and interview methods. Quantitative data analysis was used. Quantitative data were subjected are subjected to statistical analysis using computer-based software, Statistical Package for Social Scientists (SPSS) version 20. The findings revealed that trust has statistical significance with contract management. The multiple linear regression findings revealed that trust is significantly associated with contract management, which implies the need for improving certainty, credibility, intimacy, cooperation, certainty, shared goals, reliability and self-orientation to ensure trust in contract management. Therefore, the study recommends that the University of Dodoma have to improve degree of trust in contract management regarding the procurement process. This enhances user knowledge of what to do to ensure effective contract implementation during the procurement process. The University of Dodoma should create an environment that enables users, PMU staff and suppliers to work friendly by providing a communication platform whereby people can communicate and share information. As a result, it builds trust and shows commitment.
Co-Authors Hamisi K. Sama