Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Indonesian Journal of Health Information Management (IJHIM)
WAHYU ANGGRAENI, NURUL
Unknown Affiliation
Health Professions Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
HUBUNGAN MUTU PELAYANAN PENDAFTARAN ONLINEPASIEN RAWAT JALAN DENGAN KEPUASAN PASIEN JKN DI RSUD KABUPATEN TEMANGGUNG WAHYU ANGGRAENI, NURUL; Asmo Sutrisno, Trismianto; Sri Sugiarsi , Sri
Indonesian Journal of Health Information Management Vol. 4 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v4i1.154

Abstract

Background:The quality of online registration services is important because it is a form of consumer assessment of the level of service received and the level of service expected. Objective: This study aimed to analyze the relationship between the quality of online registration services for outpatients and the satisfaction of JKN patients at the Hospital of Temanggung Regency. Methods: This research was an analytical research with a quantitative approach and a cross-sectional research design. The number of samples in this study were 99 people selected using simple random sampling technique. Retrieval of data through interviews using a questionnaire that had previously been tested for validity and reliability.Results: The results of the chi-square analysis showed that there was a relationship between the quality of outpatient online registration services and JKN patient satisfaction (p value 0.000 <0.05). Conclusion: The study concluded that there was a relationship between the quality of outpatient online registration services and the satisfaction of JKN patients at the Hospital of Temanggung Regency.
HUBUNGAN MUTU PELAYANAN PENDAFTARAN ONLINEPASIEN RAWAT JALAN DENGAN KEPUASAN PASIEN JKN DI RSUD KABUPATEN TEMANGGUNG WAHYU ANGGRAENI, NURUL; Asmo Sutrisno, Trismianto; Sri Sugiarsi , Sri
Indonesian Journal of Health Information Management Vol. 4 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v4i1.154

Abstract

Background:The quality of online registration services is important because it is a form of consumer assessment of the level of service received and the level of service expected. Objective: This study aimed to analyze the relationship between the quality of online registration services for outpatients and the satisfaction of JKN patients at the Hospital of Temanggung Regency. Methods: This research was an analytical research with a quantitative approach and a cross-sectional research design. The number of samples in this study were 99 people selected using simple random sampling technique. Retrieval of data through interviews using a questionnaire that had previously been tested for validity and reliability.Results: The results of the chi-square analysis showed that there was a relationship between the quality of outpatient online registration services and JKN patient satisfaction (p value 0.000 <0.05). Conclusion: The study concluded that there was a relationship between the quality of outpatient online registration services and the satisfaction of JKN patients at the Hospital of Temanggung Regency.
Co-Authors Asmo Sutrisno, Trismianto Sri Sugiarsi , Sri