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All Journal Jurnal Pemberdayaan: Publikasi Hasil Pengabdian kepada Masyarakat (JPM ITTC ) Jurnal Sains Farmasi dan Kesehatan
Pradana, Dimas Shakti
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Education Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary

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Pemberdayaan Masyarakat Untuk Meningkatkan Kualitas Hidup Pradana, Dimas Shakti; Damayanti, Dita Tristanti; Widyasari, Dyah Rahayu; Aryanti, Effie Dwi; Aryani, Eka Yeni; Terani, Eldiana; Yuliana, Yomimma Vienna
Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Vol. 3 No. 1 (2024): Januari - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jpmittc.v3i1.1505

Abstract

This Thematic Real Work Lecture activity focuses on community empowerment to improve the quality of life for children at the Aisha Jena Orphanage Foundation in the hope of increasing knowledge and improving the quality of life for children. This Thematic Real Work Lecture activity aims to provide socialization and education about mental health and the impact of bullying. Parents certainly have an important role in building children's development, therefore the target in this Thematic Real Work Lecture activity is the creation of success in fostering reasoning power, a sense of responsibility, empathy, and adding direct learning experiences, and applying them in everyday life in society. The method in this Thematic Real Work Lecture activity is in the form of socialization about understanding reasoning power, a sense of responsibility and providing direct education, because not all children in the orphanage know material about mental health and the impact of bullying in order to prevent bullying cases from increasing.
Peran Customer Service Terhadap Kepuasan Pelanggan Di Rumah Sakit X Kristianto, Bagoes; Pradana, Dimas Shakti; Aryani, Eka Yeni; Pandiangan, Stefani
Jurnal Sains Farmasi Dan Kesehatan Vol. 2 No. 1 (2024): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jfkes.v2i1.1053

Abstract

Implementation of Customer Service in Hospital X is important in healthcare in Indonesia. Hospitals must provide quality, non-discriminatory and fair services through innovation and information technology. Thus, the purpose of this journal article is to find out how the role of Customer Service in serving Customers in hospitals that generates customer satisfaction with the services provided. This scientific work uses a qualitative research method which is an approach to generating data collected through observations, interviews, documentation and census data. This research method uses the understanding of social phenomena through the study of literature, the collection of information from laws, textbooks, newspapers and scientific journals. Thus, the results of this study show how the role of Customer Service in customer satisfaction in Hospital X.
Co-Authors Aryani, Eka Yeni Aryanti, Effie Dwi Damayanti, Dita Tristanti Kristianto, Bagoes Pandiangan, Stefani Terani, Eldiana Widyasari, Dyah Rahayu Yuliana, Yomimma Vienna