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All Journal International Journal of Multidisciplinary: Applied Business and Education Research
Rosa, Honeylyn R. Dela
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

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Awareness and Satisfaction of Employees on the Corporate Social Respon-sibility Services in Hanjin Heavy Industries and Construction Philippines Rosa, Honeylyn R. Dela
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 5 No. 8 (2024): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.05.08.05

Abstract

Hanjin Heavy Industries Construction Philippines Inc. offers CSR services to motivate employees and ensure security. Employees receive free shuttle buses, food allowances, medical and dental missions, schools, and housing loans. However, the infrequent utilization of these services could potentially impact job performance. Employee satisfaction with these services may influence their satisfaction, leading to lower working conditions. This study aimed to assess employee awareness and satisfaction with Hanjin social responsibility services in 2019. The research involved 11 employees (85) and 25 department managers from the Hanjin Subic Shipyard. The study used questionnaires to gather data on employees' profiles and awareness of the company's benefits. The results were analyzed using descriptive statistical tools and gathered through a pilot data-gathering process. The survey shows that all respondents benefit from the company's annual physical examinations, which are both the company's and employees' responsibility. The services include free shuttles, food allowances, medical and dental assistance, housing, and educational assistance. Basic occupational safety and health training was taken by 41.82 percent of respondents. Management training and development was received by 0.91% of employees. Higher awareness contributes to employee satisfaction with Hanjin CSR services. The management of Hanjin raises employee awareness of CSR services by holding a symposium and disseminating various information, for example.
Satisfactions of Customers by Using Online Food Application Services During Covid-19 Pandemic Rosa, Honeylyn R. Dela; Separa, Lenis Aislinn C.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 9 (2022): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.09.16

Abstract

Food businesses benefit from an online food ordering and delivery framework. The purpose of this study is to identify the factors that influence overall consumer satisfaction with online food delivery providers. The demographic information of the respondents was discussed in this study. Furthermore, this study also revealed a significant difference between respondents' perceptions of e-services and the variables listed in the study's objectives. The researchers used a quantitative approach to identify the factors that influence consumers' overall satisfaction with online food delivery services. To collect information from the respondents, the researchers used a convenience and snowball sampling technique. Descriptive statistics were used to depict the respondent profile. The Mann-Whitney U and Wilcoxon tests were used to determine the difference in e-satisfaction between female and male respondents, while the Kruskal-Wallis test was used to determine the difference in e-satisfaction of respondents when grouped by age. The Spearman rho was used to see if there was a link between personal aspect, E-Service Quality, and Perceived Food Quality and e-satisfaction. The study found a significant relationship between personal aspect, E-Service Quality, and Perceived Food Quality and e-satisfaction. In terms of gender, most of the respondents are male, with 51.3%, and for the age of respondents, 29 to 40 years old. In terms of employment status, employed with a total of 162 and 61.60% has participated in the study. income salary, 50,000 and above are the highest, with a frequency of 64 and a percentage of 27.71%.
Co-Authors Separa, Lenis Aislinn C.