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p-Index From 2020 - 2025
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All Journal International Journal of Language Teaching and Education IIJSE
Amin Dalimunte, Ahmad
Unknown Affiliation
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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Rhetorical Structure of Conclusion Chapters in Bachelor TEFL Thesis Written by Indonesian Writers Amaliah, Ayu; Amin Dalimunte, Ahmad
International Journal of Language Teaching and Education Vol. 8 No. 1 (2024): International Journal of Language Teaching and Education
Publisher : Universitas Jambi, Magister Program of English Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/ijolte.v8i1.34486

Abstract

The main purpose of this study is to conduct an in-depth analysis of the rhetorical structure of the conclusion sections in Teaching English as a Foreign Language (TEFL) undergraduate theses written by Indonesian authors. The study aims to explore the moves and steps used in the conclusion section, identifying patterns in the rhetorical structure. This study adopts a qualitative research methodology, The use of a genre analysis emphasis broadens the area of the investigation and makes it easier to recognize and understand the recurrent rhetorical devices and conventions that authors use. Based on the results of the analysis that has been conducted thoroughly on 10 theses. We found that Move 4 (Deduction from the research) is the dominant move with a total of 18 occurrences (38.29%). It is followed by Move 1 (Introducing the conclusion chapter) and Move 2 (Summarizing the research) with 10 occurrences and a percentage of 21.28%. The last is followed by Move 3 (Evaluating the research) with 9 occurrences and a percentage of 19.15%.
Cross-Selling Customer Service Strategy in Increasing Product Sales Triana, Nanda; Ahmadi Bi Rahmani, Nur; Amin Dalimunte, Ahmad
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i1.4447

Abstract

This research aims to find out how the cross-selling strategy is carried out by customer service in selling products at PT. Bank Muamalat KCU Medan Balaikota and find out what obstacles customer service faces so that it does not reach targets. This research uses a qualitative descriptive research type. The methods used are SWOT and QSPM. The problem faced by customer service in carrying out cross-selling is the condition of the customer and the customer already having a product at another bank. The results of this research show that the current state of the internal and external environment is increasing cross-selling customer service, namely: a. Product strengths are Health, education, and Hajj insurance products that comply with Sharia, various savings products according to customer needs. M-banking is safe and secure, the features in m-banking can meet customer transaction needs and Hajj/multipurpose financing products are trusted and easy for the public to apply for b. Current weaknesses: Few service offices and customers who are still considering accessing Bank Muamalat services make customers experience difficulties. Current opportunities: Adding to the company’s image with excellent service so that it can create a customer experience. The main priority strategy that must be implemented at PT. Bank Muamalat KCU Medan Balaikota is developing cross-selling strategy techniques to increase product sales and create customer experience.
Co-Authors Ahmadi Bi Rahmani, Nur Amaliah, Ayu Triana, Nanda