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All Journal Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Publicness: Journal of Public Administration Studies
Putri Oktaviane, Diga
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Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Evaluasi Kinerja Rumah Sakit Islam Ibnu Sina Padang Panjang Menggunakan Perspektif Balance Scorecard Mutia, Nida; Assyahri, Wahib; Putri Oktaviane, Diga
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.141

Abstract

Padang Panjang with the Balance Scorecard model which describes hospital performance in 2021-2022. This research was conducted using a mixed methods method using a case study at the Ibnu Sina Islamic Hospital, Padang Panjang. The data used in this research is primary data through questionnaires and secondary data through observation and document review. Performance measurement using the Balance Scorecard method includes four perspectives, namely financial, customer, internal business processes, growth and learning. The results of measuring the performance of Ibnu Sina Islamic Hospital Padang Panjang in 2021-2022 from a financial perspective are very good. From a customer perspective: patient satisfaction and patient retention are good, patient acquisition is not good. Internal business process perspective: (BOR), (ALOS), (BTO) and (TOI) are not good. Growth and learning perspective Employee satisfaction, turnover and employee productivity are good, employee training is still not good. Of the 15 performance indicators measured, 9 indicators have reached the standard/target (60%), while the other 6 indicators (40%) have not reached the standard/target.
The Role of Public Management Information System in The Organization of Nagari Government III Koto Aur Malintang Government Putri Oktaviane, Diga; Bila, Aziza; Assyahri, Wahib
Iapa Proceedings Conference 2023: New Public Governance: Reflection on Administration Science
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2023.898

Abstract

A management information system is an absolute necessity in every organizational body. Having a management information system is very helpful in carrying out the work processes of the organization or agency itself so that in the end it can work effectively, efficiently and as expected. The purpose of this research is to determine the role and efforts made by nagari in implementing digital nagari, this is done to increase the capability of nagari apparatus in providing services to the community. This research uses a qualitative method where the results obtained are descriptive data written based on sources obtained from books, journals, articles and the Nagari website. From the research carried out, it was found that the results of the discussion were that the use of information and communication technology must also be followed by the nagari government because the nagari is the spearhead of services that directly relate to the community so that work becomes more effective, efficient and able to fulfill the principles of information disclosure that have been mandated by the Openness Law. Public Information Number 14 of 2008. Efforts that can be made by nagari are by creating an official nagari website and an online sipena application which is useful for providing information effectively and efficiently to the public.
Pengaruh Usia dan Masa Kerja terhadap Produktivitas Kerja Karyawan di Rumah Sakit Islam Ibnu Sina Bukittinggi Yulianti, Penny; Bila, Aziza; Putri Oktaviane, Diga
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 3 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i3.128

Abstract

Productivity is a comparison between the results of an employee's work with the sacrifices that have been spent. Increasing work productivity is possible only by humans. Therefore labor is an important factor in measuring productivity. Age and length of service are factors that are directly related to work productivity. Age and length of service felt by employees can reduce productivity or increase employee work productivity. This study was conducted at the Ibnu Sina Bukittinggi Islamic Hospital, aiming to determine the effect of age and working period on employee work productivity. The data collection used in this study was by using questionnaires. The population in the study was 212 employees of the Ibn Sina Bukittinggi Islamic Hospital. In this study using quantitative methods with a descriptive approach. As independent variables, namely age and length of work, while dependent variables are labor productivity. The results of the data analysis obtained that the variables of age and length of service have a positive effect on work productivity, this can be seen from the results of the analysis of the coefficient of determination R2 (R square) showing that the percentage of contribution of the influence of independent variables (Age and Working Period) is 33.1% on the work productivity of employees of Ibnu Sina Bukittinggi Islamic Hospital.
Co-Authors Aziza Bila Mutia, Nida Wahib Assyahri Yulianti, Penny