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Perancangan Website Upload Izin Usaha di Dinas Penanaman Modal dan Pelayan Terpadu Satu Pintu Khoirul Huda Dwi Putra; Ikhsan Nuttakwa Takbirata Ihram Nabawi; Muhammad Rahman Hidayat; Muhammad Rayhan Elfansyah; Muhammad Farhat Jundullah; Arbansyah Arbansyah
SAFARI :Jurnal Pengabdian Masyarakat Indonesia Vol. 4 No. 1 (2024): Januari : Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/safari.v4i1.1089

Abstract

The central government created an electronic business-oriented service system to overcome the problem of slow licensing services in various regions in Indonesia as well as improving public services in processing business permits. The problem currently being experienced by the East Kalimantan Province DPMPTSP is how to arrange permits from business actors who want to upload files and check if there is an error in uploading the business permit. The aim of this research is to create a website that can be used. business actors to upload a permit to carry out the desired business. The process of creating a website involves several tools and code languages ​​that are used, namely: php, xampp, phpmyadmin, mysql, database, website. The result is a website with various features, such as login page, dashboard, profile, user management, upload files, supporting files, and scan files. From the results of the discussion and data obtained, we can conclude that students who undertake internships directly in the world of work can gain more knowledge, understanding and knowledge.
Analisis Sentimen Terhadap Kualitas Layanan Driver Gojek Di Aplikasi Play Store Menggunakan Algoritma Naïve Bayes Dan Aplikasi Orange Ipan Hasmadi; Rudiman Rudiman; Khoirul Huda Dwi Putra; Muhammad Farhat jundullah
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 1 (2024): Januari : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i1.673

Abstract

The significant changes in daily life patterns, driven by technological advancements, particularly in the transportation sector, are evident through the emergence of on-demand services such as Gojek. This research aims to explore users' perspectives and opinions regarding service quality, focusing on aspects like driver behavior, responsiveness, and reliability within the Gojek platform. The Naive Bayes method is employed to analyze user sentiments toward the driver services, supported by the Orange software to comprehend the complex patterns in user reviews. Evaluation is conducted on reviews from the Play Store, resulting in an accuracy of 87.4%, F1 score of 87.6%, precision of 87.9%, and recall of 87.4%. These findings indicate the success of the model in identifying and predicting predefined variables. Through the combination of methods and software, the study concludes that sentiment analysis of Gojek's driver services can be performed efficiently and reliably, providing valuable insights for online motorcycle taxi service providers.