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All Journal JUSIFO : Jurnal Sistem Informasi Jurnal Nasional Ilmu Komputer Jurnal Nasional Pengabdian Masyarakat
Hermizahadiwidastra, Hermizahadiwidastra
Unknown Affiliation
Humanities Computer Science & IT Economics, Econometrics & Finance Education Other

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Teori Servqual dan Customer Satisfaction: Studi Kepuasan Pengguna Layanan Wifi.id Corner Hermizahadiwidastra, Hermizahadiwidastra; Syamsuar, Dedy
JUSIFO : Jurnal Sistem Informasi Vol 8 No 2 (2022): JUSIFO (Jurnal Sistem Informasi) | December 2022
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v8i2.11989

Abstract

For a company, it is important to know the satisfaction of the users of the services that have been provided. The wifi.id corner service has many users, so it is important to know the satisfaction of users of this service because it is one of the parameters for the success of a public service. In this study, the servqual model consisting of 5 dimensions is used, namely tangibles, reliability, responsiveness, assurance, and empathy. Meanwhile, for customer satisfaction in this study, it refers to product quality, service quality, emotional factors, price, cost, and convenience. The purpose of this research is to determine the experience of wifi.id corner users by testing it using the servqual theory, and to know the expectations of users regarding their perception of wifi.id corner. The results of this study indicate that the gap analysis conducted shows that wifi.id corner available in Jambi City does not meet the expectations and standards set in the servqual theory. Therefore, overall, users consider that the wifi.id corner service has not been able to provide satisfaction to customers. In addition, positive value is given by service users towards the respondents' expectations for wifi.id corner service. This indicates that the five dimensions of service quality are considered important by service users.
Rancang Bangun Aplikasi Keuangan pada PT. Gunung Putih Putra Kartina, Riza; Hermizahadiwidastra, Hermizahadiwidastra; Wijaya, Khana
Jurnal Nasional Ilmu Komputer Vol. 5 No. 3 (2024): Jurnal Nasional Ilmu Komputer
Publisher : Training and Research Institute Jeramba Ilmu Sukses (TRI - JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jurnalnik.v5i3.1926

Abstract

In the increasingly advanced development of the business world, competition between one company and another is getting tighter. The company's financial condition can influence the business's ups and downs. Because, in principle, a company is founded to make a profit. One of the problems that can be solved by implementing an information system in a company is the recording of company financial data. Apart from that, the role of finance in a company is vital and is needed in both large and small companies. The media used to assess a company's financial condition is seen from financial reports. Financial reports result from collecting and processing financial data presented in report form so that users can use it to assess company performance and make the right decisions. The profits earned by the company each year have a direct effect on the company's financial condition. PT. Gunung Putih Putra still uses Microsoft Excel to process financial data. However, the limitations of Microsoft Excel, such as data not being updated and inaccurate, and its lack of user-friendliness, are posing significant challenges. These challenges need to be addressed urgently. The company will be introduced to an application that uses the Object Oriented Programming Language, namely Microsoft Visual Basic 2013.
Program Pengembangan Kompetensi Teknologi Informasi Di Sman 1 Talang Ubi (Pali): Workshop Dan Pelatihan Untuk Meningkatkan Keterampilan Digital Siswa Antoni, Darius; Kartina, Riza; Fadillah, Arif; Hermizahadiwidastra, Hermizahadiwidastra
Jurnal Nasional Pengabdian Masyarakat Vol. 6 No. 1 (2025): Jurnal Nasional Pengandian Masyarakat
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jnpm.v6i1.2797

Abstract

The development of information and communication technology (ICT) requires students to have adequate digital skills as provisions in facing the challenges of modern education and the world of work. However, the digital divide is still a serious problem in various non-metropolitan areas, including in Penukal Abab Lematang Ilir (PALI) Regency, South Sumatra. This community service program aims to improve digital literacy and competence of SMAN 1 Talang Ubi students through intensive training and workshops. The implementation method includes initial needs assessment, preparation of training modules, implementation of practice-based workshops, and evaluation of student competency achievement. Training materials include the use of productivity software, basic data processing, introduction to programming, and digital ethics. The results of the activities showed a significant increase in students' understanding and skills in the field of ICT, as well as the emergence of interest in further exploration in the field of technology. This program not only has a positive impact on students' mastery of digital skills, but also contributes to building a sustainable digital learning ecosystem in the school environment.
Sistem Informasi Data Pemantauan Wilayah Setempat Kesehatan Ibu Dan Anak ( KIA) : (Studi Pada Puskesmas Kecamatan Rambang Kabupaten Muara Enim) hermizahadiwidastra, hermizahadiwidastra
Jurnal Nasional Ilmu Komputer Vol. 5 No. 1 (2024): Jurnal Nasional Ilmu Komputer
Publisher : Training and Research Institute Jeramba Ilmu Sukses (TRI - JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jurnalnik.v5i1.1660

Abstract

Computer-based data processing has developed greatly. In health institutions such as community health centers, the role of information technology can no longer be separated. Almost all community health centers currently implement computer-based systems to manage health-related data, such as maternal and child health (KIA). With a computerized system, we can provide good and fast service and present information effectively and efficiently. This requires the ability of human resources to master and follow developments in science and technology; the development of science is always followed by technological advances which are needed in data processing, namely by using computer tools and programs, data processing will be carried out well and the results Perfect.
Implementasi Sistem Informasi Point Of Sale Pada Pondok Makan Raja Sambel Hermizahadiwidastra, Hermizahadiwidastra; Kartina, Riza; Wijaya, Khana
Jurnal Nasional Ilmu Komputer Vol. 6 No. 3 (2025): Jurnal Nasional Ilmu Komputer
Publisher : Training and Research Institute Jeramba Ilmu Sukses (TRI - JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jurnalnik.v6i3.2903

Abstract

This research aims to improve operational efficiency and accuracy of transaction data at Pondok Makan Raja Sambel through the implementation of a Point of Sale (POS) information system. This research method is a system development method that analyzes transaction data before and after system implementation. The point-of-sale system developed is web-based and integrated with the inventory management module. The research results show that the Implementation of the Point of Sale system has succeeded in increasing transaction speed, reducing recording errors, and providing more accurate information regarding sales and stock of goods. Apart from that, the Point of Sale system also makes it easier to prepare financial reports. An obstacle encountered during implementation was the resistance of some employees to the use of new technology. The implementation of the point of sale system has had a significant positive impact on the operational performance of Pondok Makan Raja Sambel.
Co-Authors Antoni, Darius Arif Fadillah Dedy Syamsuar Kartina, Riza Khana Wijaya Khana Wijaya, Khana