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Analisis Usability Pada Aplikasi Allo Bank Menggunakan Heuristics Evaluation Utami, Melida Ratna; Setiawan, Ito
JUSIFO : Jurnal Sistem Informasi Vol 8 No 2 (2022): JUSIFO (Jurnal Sistem Informasi) | December 2022
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v8i2.14019

Abstract

Allo Bank is a digital banking service available in Indonesia. The Allo Bank application has received low reviews on the Google Play Store. Based on several comments, it is known that the application does not function well, frequently experiences errors, and users face difficulties when making payments. Additionally, the application often cannot be used due to problems whose causes are unknown. This study aims to determine the level of usability of the Allo Bank application and identify which principles are not met based on the Heuristics Evaluation principles. The Heuristic Evaluation method was used for this research, while data was collected using questionnaires, and the sampling technique employed was the Slovin technique. The results of this research indicate that the usability of the Allo Bank application falls into the "good" category as the severity rating calculation results did not exceed 1 (one). The highest problem was found in the Use control and freedom aspect and the Help users recognize dialogue, and recovers from errors aspect, with an average severity rating of 1.48 and 1.31, respectively. Meanwhile, there were low average values for H2 and H8. This suggests that both aspects, although they have problems in the system, can still be controlled and users do not consider these issues to be significant problems. Therefore, it is crucial to maintain these aspects.
Design of a Sales Performance System for SMEs based on Business Intelligence and Data Warehouse Saputra, Dhanar; Subarkah, Pungkas; Afifah, Erika Luthfi; Muflikhatun, Siti; Ramadani, Nevita Cahaya; Utami, Melida Ratna; Aunillah, Puteri Johar
Indonesian Journal of Data and Science Vol. 3 No. 3 (2022): Indonesian Journal of Data and Science
Publisher : yocto brain

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56705/ijodas.v3i3.58

Abstract

The influence of information technology today is powerful. It impacts people's lives because technological changes are running so fast and affect the way of thinking and behaving in competition in the business world and organizations. Small and Medium Enterprises (SMEs) must be able to adapt to this technology to maintain their business. It means that digitizing SMEs means integrating technology into all business activities. In this study, Toko Cerme is the object of research. The Toko Cerme is a SMEs in the form of a minimarket located in Central Java, Indonesia. The Toko Cerme takes advantage of technology to help run business processes so that they can be managed optimally. In running its business, The Toko Cerme is currently using an information system to input product data and transaction activities. The purpose of this research is to propose a Design of a Sales Performance System based on Business Intelligence and a Data Warehouse to support business processes at the Toko Cerme so that it can efficiently process data and information in the future. From the research that the authors conducted, it can be concluded that the results of this study are the creation of a data warehouse and business intelligence design using the nine steps Kimbal method. At the same time, Pentaho Data Integration (PDI) is a tool. The design is used as a reference in producing information relating to sales transactions.