Article Per Year (5 Year)
p-Index From 2020 - 2025
0.61
P-Index
This Author published in this journals
All Journal Brilliant International Journal of Management and Tourism (BIJMT) Jurnal Manajemen Pariwisata dan Perhotelan Brilliant International Journal of Management and Tourism
Raysa Apriana Firdaus
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Implications of English Communication Anxiety on Hospitality Management Students' Work Attitudes in the Hospitality Industry During Internship Programs Raysa Apriana Firdaus; Nabila Ufaira; Noliana Oktavia; Feri Ferdian
Brilliant International Journal Of Management And Tourism Vol 3 No 2 (2023): June: Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1556

Abstract

Objectives - This study aims to analyze the effect of anxiety communicating in English on the work attitude of hospitality management students in the hospitality industry during the internship program. Methodology - A quantitative approach was used on 539 hotel management students who had carried out internships in the hotel industry based on a stratified random sampling technique. The sample size researchers took and managed to collect 76 respondents from hotel management students who had carried out internships in the hotel industry. Then the data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). Findings - The results of the study show that the influence of anxiety affects the work attitude of hospitality students while doing internships. Originality – The effect of anxiety in communicating using English makes findings to get various kinds of anxiety faced so that it becomes better learning when communication in English and reduces anxiety. The novelty in this study found that many students still had anxiety in communicating using English during their internships.
Eksplorasi Corporate Guest Experience dalam Menilai Layanan Kamar dan Ruang Meeting di Whiz Prime Khatib Sulaiman Padang Raysa Apriana Firdaus; Hendi Azwar
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2024): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v2i3.4047

Abstract

The study aims to explore the experience of corporate guests in evaluating room and meeting room services at the Whiz Prime Hotel Padang. The approach used in this research is qualitative research with an exploratory approach. Interviews, and documentation used for the data collection process. There are five informants from corporate guests who have already used the rooms and meeting rooms at the Whiz Prime Hotel Padang. By listening and transmitting and using Nvivo, QSR International software for qualitative data analysis. The results of this study show that the custumer experience dimension has a strong correlation with the corporate guest experience at the Whiz Prime Hotel Padang. As seen from the guest experience during your stay, the custumer experience dimension plays an important role for guests, staff and hotel Whiz Prime Hotel Padang. Companies can look at complaints as well as improve existing facilities to gain the experience of guests staying so that they can have a positive impact on the future of the hotel
Implications of English Communication Anxiety on Hospitality Management Students' Work Attitudes in the Hospitality Industry During Internship Programs Raysa Apriana Firdaus; Nabila Ufaira; Noliana Oktavia; Feri Ferdian
Brilliant International Journal Of Management And Tourism Vol. 3 No. 2 (2023): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1556

Abstract

Objectives - This study aims to analyze the effect of anxiety communicating in English on the work attitude of hospitality management students in the hospitality industry during the internship program. Methodology - A quantitative approach was used on 539 hotel management students who had carried out internships in the hotel industry based on a stratified random sampling technique. The sample size researchers took and managed to collect 76 respondents from hotel management students who had carried out internships in the hotel industry. Then the data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). Findings - The results of the study show that the influence of anxiety affects the work attitude of hospitality students while doing internships. Originality – The effect of anxiety in communicating using English makes findings to get various kinds of anxiety faced so that it becomes better learning when communication in English and reduces anxiety. The novelty in this study found that many students still had anxiety in communicating using English during their internships.
Co-Authors Ferdian, Feri Hendi Azwar Nabila Ufaira Noliana Oktavia