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All Journal Publica: Jurnal Pemikiran Administrasi Negara Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
Abad, Maria Angelica D
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Dangal as Experienced by Barangay Workers in the Context of the Pandemic Abad, Maria Angelica D; Echivarre, Rosanne Marie G; Engay, Bryan Q; Lavides, Maria Margarita R; Terol, Eden H; Tiangco, Cristabel F
Publica: Jurnal Pemikiran Administrasi Negara Vol 16, No 2 (2024): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v16i2.35905

Abstract

This work investigated the dangal (dignity) of barangay workers amid the COVID-19 pandemic in the Philippines. The study aimed to know what is dangal for barangay workers during the pandemic, what factors enhanced and limited their dangal, and how can their dangal be promoted. This research is significant due to lack of studies about the personnel serving in barangays - the smallest local government unit in the country. Barangay officials, employees, and volunteers were interviewed, and their responses were evaluated based on themes. Analysis of data revealed that barangay workers had to face several risks and challenges amid their longing to fulfill their duties and responsibilities as public servants. They employed various coping mechanisms although such were insufficient to adequately promote their dignity. Dangal for barangay workers has external and internal domains. The external domain is comprised of their physiological needs and social identity. In the internal domain, dangal is affected by self-fulfillment in performing duties and responsibilities, especially through pakikipagkapwa or the provision of services and assistance to community members. To promote the barangay worker’s dangal; national, provincial, city, and municipal policies must be implemented. For the external domain, remuneration, compensation, benefits, and recognition must be provided. For the internal domain, it is critical that they thrive in an environment that discourages corruption and support actions that reflect honor, excellence, and integrity.
Optimizing the User Experience of the Philippine eTravel System Carreon, Paula Joan; Lavides, Maria Margarita R; Abad, Maria Angelica D; Cuenco, Arianne Kaye; Ladea, Laarni; Ricafranca, Marinella
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 7 No. 3 (2025): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v7i3.44938

Abstract

This study aims to explore the Philippine eTravel System from the users’ perspective. The PH eTravel System is an electronic platform that is supposed to help international passengers expedite their travel processes. The authors employed Design Thinking (DT) - an approach that is iterative and centered on humans in solving problems by understanding their needs, creating ideas innovatively, and testing them to arrive at meaningful and effective results. This work was carried through following the various stages of the DT process namely, empathize, define, ideate, prototype, and test. Results of data analysis revealed that the users encounter difficulties such as complicated registration procedure, malfunctions of the system, and accessibility issues specifically with individuals who are not so well versed in technology. At the end of this paper, the authors suggest innovations towards making the travel system more inclusive and user friendly. Recommendations focused on technical and administrative aspects particularly the improvement of the interface, multilingual options, availability of steady connection within airports, and different paper-based forms for special cases.
Dangal as Experienced by Barangay Workers in the Context of the Pandemic Abad, Maria Angelica D; Echivarre, Rosanne Marie G; Engay, Bryan Q; Lavides, Maria Margarita R; Terol, Eden H; Tiangco, Cristabel F
Publica: Jurnal Pemikiran Administrasi Negara Vol. 16 No. 2 (2024): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v16i2.35905

Abstract

This work investigated the dangal (dignity) of barangay workers amid the COVID-19 pandemic in the Philippines. The study aimed to know what is dangal for barangay workers during the pandemic, what factors enhanced and limited their dangal, and how can their dangal be promoted. This research is significant due to lack of studies about the personnel serving in barangays - the smallest local government unit in the country. Barangay officials, employees, and volunteers were interviewed, and their responses were evaluated based on themes. Analysis of data revealed that barangay workers had to face several risks and challenges amid their longing to fulfill their duties and responsibilities as public servants. They employed various coping mechanisms although such were insufficient to adequately promote their dignity. Dangal for barangay workers has external and internal domains. The external domain is comprised of their physiological needs and social identity. In the internal domain, dangal is affected by self-fulfillment in performing duties and responsibilities, especially through pakikipagkapwa or the provision of services and assistance to community members. To promote the barangay worker’s dangal; national, provincial, city, and municipal policies must be implemented. For the external domain, remuneration, compensation, benefits, and recognition must be provided. For the internal domain, it is critical that they thrive in an environment that discourages corruption and support actions that reflect honor, excellence, and integrity.
Co-Authors Carreon, Paula Joan Cuenco, Arianne Kaye Echivarre, Rosanne Marie G Engay, Bryan Q Ladea, Laarni Lavides, Maria Margarita R Ricafranca, Marinella Terol, Eden H Tiangco, Cristabel F