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Succesfulness of Controlling and Prevention of Leprosy in Aceh Tenggara Regency, Indonesia Syafriadi; Khairunnisa; Azizah nasution
Indonesian Journal of Pharmaceutical and Clinical Research Vol. 5 No. 2 (2022): Indonesian Journal of Pharmaceutical and Clinical Research
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/idjpcr.v5i2.9437

Abstract

Leprosy remains as a health problem in Indonesia. This retrospective descriptive study analyzed the succesfulness of controlling and prevention of leprosy by Deparment of Health Aceh Tenggara Regency (DHATR), Indonesia period 2010 to 2019. The required data (n=125) were extracted from the DHATR databases using a self-designed questionnaire. The new cases, grade 2 disability  rate, recovery rate with  multi-drug therapy (MDT), isolation measures for leprosy patients, bacille calmette-guerin (BCG)  vaccination for the patients’ families, and tertiary prevention were analyzed using a cohort analysis. Succesfulness of the program was analyzed by referring the study results  with the National Guidelines for Eradicating Leprosy (NGEL). Of the 125 patients, 62.4% were male. The new cases found for period: 2010 to 2016, > 5/100,000 population; 2017 to 2019, < 5/100,000 population. The incidence of level 2 disability period 2010 to 2019 was less than 25 cases/10 years and recovery in paucibacillary leprosy (PBL) and multibacillary leprosy (MBL) from 2010 to 2019 reached 100%. The incidence of MBL was higher than that of PBL at the age range of 1 to 70 years.There was no patients isolated and vaccinated during that period. The controlling and prevention  of leprosy in DHATR was in accordance with the NGEL.
The Impact of Implementation of Electronic Prescription on Patient Satisfaction in Primary Health Centers Medan Tampubolon, Frengki Daniel; Azizah Nasution; Urip Harahap
Jurnal FARMASIMED (JFM) Vol 8 No 2 (2026): Jurnal Farmasimed (JFM)
Publisher : Fakultas Farmasi Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/4ecn4s52

Abstract

Background: The digital transformation of primary care services necessitates the implementation of electronic prescriptions to optimize productivity, performance, accuracy, service quality, and patient satisfaction. Objectives: This study analyzed the impact of the quality of pharmacy care on patient satisfaction levels and identified the dimensions with the highest to the satisfaction. Methodology:  The quantitative phase involved a patient survey using the Service Quality (SERVQUAL) which consits of tangible facilities, reliability, responsiveness, assurance, and empathy along with satisfaction indicators. Data were analyzed using Structural Equation Modeling – Partial Least Squares (SEM-PLS) to determine the influence of each dimension. The qualitative phase consisted of in-depth interviews with ten pharmacy personnel to clarify and enrich the quantitative findings, followed by a comprehensive integration of both datasets. Results: Most (65.8%) of the participants were female. All SERVQUAL dimensions significantly influenced patient satisfaction. Responsiveness showed the strongest contribution with an Original Sample (O) value of 0.302, followed by empathy (O = 0.254) and assurance (O = 0.185). Reliability and tangibles had a negative yet significant effect. The qualitative findings revealed that real-time prescription input accelerated service delivery. Limited human resources, inadequate infrastructure, network instability, and irregular polyclinic workflows weakened perceptions of service consistency and physical service quality. Conclusion: Patient satisfaction is primarily determined by service speed, quality of interaction, and clarity of information, as reflected in the strong dimensions of responsiveness, empathy, and assurance. The reliability and tangibles dimensions were affected by weakness of infrastructure weaknesses and workflow issues.