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All Journal Jurnal Sistem Informasi dan Ilmu Komputer Saturnus: Jurnal Teknologi dan Sistem Informasi
Nurul Syahrani
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management

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Analisis Audit Sistem Informasi Pada Pengaruh Pelayanan Nasabah di BPJS Ketenagakerjaan: (Studi Kasus BPJS Ketenagakerjaan Binjai) Ikhsan Arif; Prisa Abela; Nurul Syahrani; Dina Ervianna Simarmata
Jurnal Sistem Informasi dan Ilmu Komputer Vol. 2 No. 3 (2024): Agustus : Jurnal Sistem Informasi dan Ilmu Komputer
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jusiik-widyakarya.v2i3.3696

Abstract

Information system audits have an important role in ensuring the quality of customer service at BPJS Ketenagakerjaan. This study aims to analyze the effect of information system audits on customer service at BPJS Ketenagakerjaan, with a case study focus on the Binjai branch office. The background of this research is the important role of information systems in supporting BPJS Ketenagakerjaan operations and services. Along with technological developments, the reliability, security and efficiency of information systems are crucial in maintaining the quality of service to customers. Therefore, an information system audit is needed to ensure that the system runs according to predetermined standards and is able to provide the best service.
Diagnosis Penyakit Dispepsia menggunakan Metode Dempster-Shafer Nurul Syahrani; Relita Buaton; Husnul Khair
Saturnus : Jurnal Teknologi dan Sistem Informasi Vol. 2 No. 4 (2024): Oktober : Saturnus : Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v2i4.361

Abstract

Dyspepsia is a gastroduodenal disorder that is often characterized by symptoms such as epigastric pain, burning, bloating, and a feeling of fullness after eating. Treatment of dyspepsia often requires examination by a specialist doctor, which may not always be easily accessible due to distance, cost, or time constraints. Therefore, this study aims to diagnose dyspepsia using the Dempster-Shafer method to identify possible dyspeptic diseases such as GERD, gastritis, dyspepsia, and gastric ulcers based on 16 detected symptoms and 4 different treatments. to make it easier for patients to consult and get an initial diagnosis without having to see a specialist doctor directly. From this study, it is expected to help patients get information on the initial diagnosis of the patient.
Co-Authors Buaton, Relita Dina Ervianna Simarmata Ikhsan Arif Khair, Husnul Prisa Abela