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All Journal Jurnal Chemurgy Literatus CHEDS: Journal of Chemistry, Education, and Science Journal of Regional Public Administration
Zahra, Laila
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Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Control & Systems Engineering Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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Journal : Journal of Regional Public Administration

 1 
EFEKTIVITAS SISTEM INFORMASI ASN TERINTEGRASI SUMEDANG (SIPANTES) PADA BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KABUPATEN SUMEDANG Nurwan, Teddy Marliady; Zahra, Laila; Hendrayan, Thalisa Revina
JRPA - Journal of Regional Public Administration Vol. 9 No. 1 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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This study aims to determine the effectiveness of Sumedang Integrated ASN Information System (SIPANTES) in the Personnel and Human Resource Development Agency of Sumedang Regency. It is an information system built to meet the needs of personnel management in effective and efficient local government. The research method used is descriptive research using the qualitative analysis study approach. As for the data collection techniques used are librarianship studies and field studies (observation, interviews and documentation studies). Data analysis techniques use Sugiyono theory, data reduction, data display and conclusion drwing/verification. Informants in this study were determined using the purposive sampling method, which is 4 people. From the results of this study, SIPANTES in BKPSDM of Sumedang Regency has not reached the desired level of effectiveness. The main obstacles related to the management of personnel data that are still manual and the complexity of adding features to SIPANTES, which gave rise to complaints from some SKPD. To increase effectiveness, it is necessary to optimize the preparation for changes and the use of SIPANTES, with careful planning, involving all relevant parties, as well as the implementation of more intensive socialization and education. Thus, the positive potential of SIPANTES can be optimized to support more efficient personnel management in Sumedang Regency.
E-GOVERNMENT DALAM PELAYANAN KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN SUMEDANG Zahra, Laila
JRPA - Journal of Regional Public Administration Vol. 10 No. 2 (2025): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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This study discusses the implementation of e-government in population services at the Population and Civil Registration Office of Sumedang Regency through the use of the Tahu Sumedang application. The study aims to understand the extent to which the application of information technology can improve the efficiency of public services and identify inhibiting factors and efforts made in the digitalization process. The research method used is descriptive qualitative with a case study approach. The results of the study indicate that although the Tahu Sumedang application provides easy access to administrative services such as making ID cards, birth certificates, and family cards, its implementation is still constrained by the lack of socialization to the community, limited competent workers, and inefficient verification flows. The competency gap between ASN and non-ASN employees also affects the effectiveness of services. To overcome this, the Disdukcapil has conducted training and system adjustments, although the results have not been optimal. This study recommends increasing human resource capacity and optimizing digital management as strategic steps towards effective and efficient public services. Keywords: E-government, Population Services,Tahu Sumedang
Co-Authors Fiqih, Irvan Maulana Hakim, Muh. Sunwatul Hendrayan, Thalisa Revina Hermayantiningsih, Dwi Larasati, Tantra Diwa Niru Anita Sinaga Nurwan, Teddy Marliady sudarmo, Alfan Prakoso Sudarto Sudarto Tety Wahyuningsih Manurung