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All Journal Jurnal Riset dan Inovasi Manajemen Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Budi Setyorini
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Decision Sciences, Operations Research & Management Health Professions Public Health

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Evaluasi Waktu Tunggu Pelayanan Resep Pasien BPJS Kesehatan Rawat Jalan Di Rumah Sakit Umum Bella Bekasi Budi Setyorini; Dety Mulyanti
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v1i2.151

Abstract

The Pharmacy Installation Section of the BPJS Outpatient Unit is that there are still many patients who complain about the waiting time for drug services. Calculating the waiting time for prescription drug service and concoction medicine, then analyzing compliance with the minimum service standard for the long waiting time category. Evaluating performance in providing health services to BPJS Outpatient patients and can help improve the quality and efficiency of health services. Quantitative and qualitative methods in analyzing the data obtained. Quantitative methods can be used to calculate average waiting times and other statistical analyses, while qualitative methods can be used to analyze interview data and gain a deeper understanding of the factors that affect waiting times. Average waiting time needed to complete a concoction recipe is 49 minutes and to complete a non concoction recipe 32 minutes. The number of standard non-concoction recipes is 699 recipes. Meanwhile, there were 2 recipes that did not meet the standards. For concoction recipes, 146 recipes have met the standard. The waiting time for prescription service at the pharmacy installation for outpatients at BPJS Bella General Hospital for non-concoction recipes still does not meet the standards, while for concoction recipes they meet the minimum standards.
Studi Analisis Teori: Knowledge And Inovation Management Dalam Meningkatkan Sumber Daya Manusia Di Bidang Kesehatan Cicik Khildar Rizqi; Vip Paramarta; Budi Setyorini; Candra Mizwar; Wo’i Megah Mayang Sari Paraisu
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1605

Abstract

Knowledge and innovation management is a knowledge management is a way of managing knowledge so that it can be distributed to organizations and can be studied by organizations in order to achieve the goals of the organization in terms of creating a product process that can affect organizational performance. Management of human resources (HR) is important in achieving the goals of an organization or agency. The purpose of this theoretical analysis is to find out how knowledge and innovation management improves human resources in the health sector. The research method used is a theoretical analysis study. Theoretical analysis as analysis in order to ensure that the theories used as analytical tools to dissect the problems in research are scientifically correct. The core of this theoretical analysis is knowledge and innovation management in the health sector, namely in terms of human factors, organization and strategy. It can be concluded that Knowledge management in innovation has become something that is very decisive, therefore its acquisition and utilization needs to be managed properly in the context of improving organizational or agency performance. In addition, strong management is also needed so that this knowledge takes root in every individual in the organization, always improving resource skills that can be supported by infrastructure for disseminating information within organizations and agencies. For institutions in the health sector, it is urgently needed how to apply to employees and health workers related to increasing skills through knowledge management and innovation. Employees or health workers must be able to acquire knowledge, make knowledge into institutional assets, apply the knowledge acquired and protect this knowledge as an asset that must be maintained and developed in providing health services to patients and also the importance of improving human resources.
Studi Analisis Teori: Knowledge And Inovation Management Dalam Meningkatkan Sumber Daya Manusia Di Bidang Kesehatan Cicik Khildar Rizqi; Vip Paramarta; Budi Setyorini; Candra Mizwar; Wo’i Megah Mayang Sari Paraisu
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1605

Abstract

Knowledge and innovation management is a knowledge management is a way of managing knowledge so that it can be distributed to organizations and can be studied by organizations in order to achieve the goals of the organization in terms of creating a product process that can affect organizational performance. Management of human resources (HR) is important in achieving the goals of an organization or agency. The purpose of this theoretical analysis is to find out how knowledge and innovation management improves human resources in the health sector. The research method used is a theoretical analysis study. Theoretical analysis as analysis in order to ensure that the theories used as analytical tools to dissect the problems in research are scientifically correct. The core of this theoretical analysis is knowledge and innovation management in the health sector, namely in terms of human factors, organization and strategy. It can be concluded that Knowledge management in innovation has become something that is very decisive, therefore its acquisition and utilization needs to be managed properly in the context of improving organizational or agency performance. In addition, strong management is also needed so that this knowledge takes root in every individual in the organization, always improving resource skills that can be supported by infrastructure for disseminating information within organizations and agencies. For institutions in the health sector, it is urgently needed how to apply to employees and health workers related to increasing skills through knowledge management and innovation. Employees or health workers must be able to acquire knowledge, make knowledge into institutional assets, apply the knowledge acquired and protect this knowledge as an asset that must be maintained and developed in providing health services to patients and also the importance of improving human resources.
Co-Authors Candra Mizwar Cicik Khildar Rizqi Dety Mulyanti Vip Paramarta Wo’i Megah Mayang Sari Paraisu