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All Journal Value : Journal of Management and Business Jurnal Ilmiah Wahana Pendidikan
Alfattaah, Muhammad Syahid
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Religion Economics, Econometrics & Finance Education Social Sciences Other

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Pengaruh Social Influence dan Facilitating Condition Terhadap Use Behaviour Mobile Banking Mandiri di Karawang Alfattaah, Muhammad Syahid; Fuadah, Siti Rohmatul; Situngkir, Tiar Lina
Value : Journal of Management and Business Vol. 8 No. 2 (2024): Value: Journal of Management and Business
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35706/value.v8i2.11193

Abstract

This research employs the UTAUT model to examine the impact of Social Influence and Facilitating Condition variables on behavior intention and Use Behavior among users of the Mandiri mobile banking application in Karawang. The purposive sampling method yielded 110 respondents, who were then subjected to path analysis using SPSS 25 to analyze the data. The Facilitating condition and social influence have a favorable and considerable impact on behavior intention. Behavior intention and facilitating condition variables have a impact on utilization behavior.
Pengaruh Performance Expectancy dan Effort Expectancy Terhadap Pengguna Mobile Banking Alfattaah, Muhammad Syahid; Situngkir, Tiar Lina
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 10 (2024): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11464337

Abstract

Mandiri mobile banking application from PT Bank Mandiri Tbk is a financial application. Bank Mandiri customers can print bank statements, validate transactions, access other financial platforms, and make withdrawals effectively. In addition, customers can also view transaction pages effectively. This study aims as an effort to determine the effect of performance expectations, effort expectations and behavioral intentions related to the behavior of using Mandiri banking services in Karawang. For this study, 110 respondents of Mandiri mobile bank customers in Karawang who could not be identified were used. The research method was carried out with path analysis. The results show that behavioral intention has a positive but insignificant effect on the performance expectation variable, by having a calculated t value of 1.742> t table (0.187) with a significant value of 0.085> 0.05. Effort expectations on behavioral intentions are positively and significantly correlated with behavioral intentions with a t value of (4.053) > t table (0.187) and a significance level of 0.000 <0.05. Behavioral intention has a significant and somewhat positive influence on user behavior, which is indicated by the sig value of 0.001 < 0.05 and t count (3.455) > t table (0.187).
Co-Authors Fuadah, Siti Rohmatul Situngkir, Tiar Lina