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THE EFFECT OF TOTAL QUALITY MANAGEMENT IMPLEMENTATION ON QUALITY CULTURE AT PT LONDON SUMATRA Amalia Trihapsari; Juniarti; Ameliya Adisty; Anita Br Sinambela; Fara Dhia Naaura
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 4 (2022): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v4i1.294

Abstract

This study aims to determine the influence between total quality management on the quality culture of case studies at PT London Sumatera-Medan. The research approach carried out in this study is associative / quantitative. The population of this study is managers and employees of PT London Sumatera-Medan totaling 40 people. The sampling method used is census i.e., making the entire population a sample in this study. So that the number of samples is 40 respondents. The analysis method used in writing this thesis is an analysis technique with a simple linear regression method with SPSS software application tools. The results showed that Total Quality Management has a positive and significant effect on Quality Culture.