Article Per Year (5 Year)
p-Index From 2021 - 2026
0.751
P-Index
This Author published in this journals
All Journal EKONOMIKA45 JURNAL EKONOMI BISNIS DAN MANAJEMEN Jurnal Ekonomi Bisnis dan Manajemen Journal of Islamic Economics and Finance
Siska Permata Sari Harahap
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : EKONOMIKA45

 1 
ANALISIS SISTEM DAN PROSEDUR PENYELESAIAN KLAIM ASURANSI JIWA PADA AJB BUMIPUTERA 1912 KANTOR WILAYAH MEDAN Siska Permata Sari Harahap; Aqwa Naser Daulay
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 11 No. 2 (2024): Juni : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v11i2.2401

Abstract

This study aims to analyze the system and procedures for settling life insurance claims at the Medan Regional Office of Ajb Bumiputera 1912. The research method employed is descriptive research with a qualitative approach. Data were collected through in-depth interviews, observations, and document studies. The analysis results indicate that the system and procedures for settling life insurance claims at Ajb Bumiputera 1912, Medan Regional Office, have been well-designed to ensure effective and efficient services to customers. The procedures include stages of claim submission, verification, evaluation, and claim settlement. These findings illustrate the company's commitment to providing excellent service to customers and reaffirm the public's trust in the insurance institution. In conclusion, the existing system and procedures have yielded satisfactory results in settling life insurance claims, but they need continual improvement in line with technological advancements and customer needs.
Co-Authors Aqwa Naser Daulay Budi Harianto Darwin Multa Nasution Thasya Virdinia zainarti zainarti