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All Journal Social Science Studies Indo-Fintech Intellectuals: Journal of Economics and Business
Mansyuri , M. Ikhwan
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Humanities Economics, Econometrics & Finance Education Social Sciences Other

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Trust, Product Quality, and Consumer Loyalty of Scarlett Whitening Skincare Mansyuri , M. Ikhwan; Mutmainnah; Iskandar , Rizkiana; Hayat, Nurul
Social Science Studies Vol. 4 No. 1 (2024): (Issue-January)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/sss37.8572023

Abstract

Research Aims: Consumer loyalty is a deep commitment to repurchase orsubscribe to a product or service consistently for the future, and does notaffect the existing environment or existing efforts or marketing effortscarried out, as well as other things that potential for the possibility ofconsumers switching to competing companies. This research wasconducted with the aim of finding out the influence of trust and productquality on consumer loyalty for Scarlet Whitening skincare in DompuRegency.Design/methodology/approach: This research is a quantitativedescriptive research with the analytical tool used in this research is SPSSV13. SPSS is statistical data processing software which functions toanalyze and manage statistics to make it easier for researchers to organize,interpret and process the data they obtain. The population in this studywere Scarlet Whitening skincare consumers in Dompu Regency who metthe research criteria, with a sample size of 42 respondents, on averagewomen aged 21-30 with high school education and income <500.000.Research Findings: The research results show that trust and productquality factors greatly influence consumer loyalty.Theoretical Contribution/Originality: Based on the available literature,the contribution to theory and originality regarding the influence of trust,product quality, and consumer loyalty of Scarlett Whitening Skincare canbe approached through the integration of customer relat
Implementasi Manajemen Mutu dalam Meningkatkan Mutu Kinerja Tata Usaha SDN No.1 Dompu Wahyuni, Sri; Mansyuri , M. Ikhwan; Sumarni, Sumarni
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 5 No. 2 (2025): Indo-Fintech Intellectuals: Journal of Economics and Business (2025)
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/ifijeb.v5i2.2838

Abstract

This research aims to determine the implementation of quality management in improving the quality of administrative performance of SDN NO 01 DOMPU. The research method used in this research is qualitative research, with a descriptive approach. Generally, qualitative data collection techniques in this research that are often used by social researchers include; observations, interviews and literature studies or library studies (documentation) to SDN NO 01 DOMPU. The informants consisted of the school principal, head of administration, administrative staff and teachers. Based on the research results, strategies are needed to increase administrative knowledge and competence. The general results of the research are that SDN NO 01 DOMPU has implemented quality management to improve the quality of administrative performance very well, covering several aspects such as leadership, management, curriculum, learning, evaluation and cooperation, but training, development, workshops and seminars are still needed, as well as monitoring all administrative equipment or staff within SDN NO 01 Dompu to improve the quality of administrative performance
Co-Authors Hayat, Nurul Iskandar , Rizkiana Mutmainnah Sri Wahyuni Sumarni Sumarni