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All Journal Jurnal EMT KITA Journal of Educational Technology Studies and Applied Research
Setiawan, Bintang
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Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Peningkatan Kualitas Layanan untuk Meningkatkan Minat Konsumen di Rest Area KM 49A Tol Bakauheni Palembang Setiawan, Bintang; Defrizal
Jurnal EMT KITA Vol 8 No 1 (2024): JANUARY 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i1.2133

Abstract

This research aims to evaluate the quality of service at Rest Area 49A Bakauheni Palembang Toll Road and analyze the efforts made by the Rest Area owner to improve service quality, with the hope of stimulating consumer interest in stopping by. The research method applied is qualitative with an interview approach. The theoretical basis used includes aspects of marketing management, service quality, and interest in visiting rest areas. The research results show that the quality of service at Rest Area 49A includes extensive facilities, such as parking lots, worship facilities, and clean and comfortable food stalls. The services provided by employees include quick response to customer complaints, attention to customer needs, as well as friendly, polite, and polite service. In terms of security guarantees, the Rest Area protects its visitors. Rest Area owners make various efforts to improve service quality, including increasing security, increasing comfort, and improving facilities to ensure customer satisfaction.
Pengembangan Aplikasi Asesmen Untuk Pembelajaran Tembang Kreasi Pada Mata Pelajaran Bahasa Jawa Setiawan, Bintang; Utami, Deka Dyah; Oktaviani, Herlina Ike
Journal of Educational Technology Studies and Applied Research Vol 2 No 1 (2025): [4] - 2025 December
Publisher : Teknologi Pendidikan ID

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70125/jetsar.v2i1y2025a43

Abstract

Penelitian ini bertujuan mengembangkan aplikasi asesmen berbasis Android untuk pembelajaran Tembang Kreasi dalam mata pelajaran Bahasa Jawa di kelas VII SMP. Aplikasi ini dirancang sebagai media evaluasi interaktif yang memanfaatkan elemen visual, audio, dan umpan balik instan, guna meningkatkan efektivitas serta daya tarik proses pembelajaran. Penelitian menggunakan model pengembangan 4-D (Define, Design, Develop, Disseminate) yang mencakup validasi ahli media dan materi serta uji coba terbatas. Hasil validasi menunjukkan tingkat kelayakan aplikasi sebesar 95-100% dari para ahli dan respons positif siswa sebesar 88%. Uji coba aplikasi menunjukkan peningkatan hasil belajar dengan 65,2% siswa mencapai Kriteria Ketuntasan Minimal (KKM). Kesimpulannya, aplikasi ini efektif sebagai media asesmen yang mendukung pemahaman siswa terhadap materi Tembang Kreasi, memberikan pengalaman belajar inovatif, dan relevan dengan era digital. Pengembangan aplikasi ini juga berimplikasi pada pelestarian budaya lokal melalui integrasi teknologi pendidikan.
Co-Authors Defrizal Herlina Ike Oktaviani Utami, Deka Dyah