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Determinants of Integrated Services Post Programme Utilization in Elderly Empowerment in Medan Amplas District Septiani Nainggolan, Ivena Hotmarina; Gurning, Fitriani Pramita
Jurnal Profesi Medika : Jurnal Kedokteran dan Kesehatan Vol 17 No 1 (2023): Jurnal Profesi Medika : Jurnal Kedokteran dan Kesehatan
Publisher : Fakultas Kedokteran UPN Veteran Jakarta Kerja Sama KNPT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33533/jpm.v17i1.5843

Abstract

There is an increase in the elderly population at this time, making the morbidity rate in the elderly also increase. In 2021, the number of elderly people who experienced illness in the past month was around 34.48%. Meanwhile, in 2022, the morbidity rate increased to 41.3%, The purpose of this study was to determine the determinants of the use of posyandu programs in empowering the elderly in Harjosari I Village, Medan Amplas District. The method used is a quantitative approach cross-sectional research design by surveying as many as 30 people as representatives of the population by accidental sampling by conducting interviews using online-based questionnaires, after the interview the data was analyzed statistically using univariate, bivariate and multivariate tests with a multi-stage model Analisys model to obtain crude values and adjusted oods ratio with an alpha significance of 5% (p<0.05). The results showed that the greatest influence on the utilization of the posyandu program was a distance of >100 meters with an exp value (B) of 2.56. The conclusion is that overall variables have a significant relationship with the utilization of elderly posyandu services with risks ranging from 1.43 to 2.56 times.
HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN DI PUSKESMAS KOTA MEDAN Septiani Nainggolan, Ivena Hotmarina; Lubis, Yusuf Hanafi
Journal Transformation of Mandalika, e-ISSN: 2745-5882, p-ISSN: 2962-2956 Vol. 2 No. 9 (2021): September
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jtm.v2i9.986

Abstract

Jaminan mutu layanan kesehatan dapat diartikan sebagai keseluruhan upaya yang bertujuan untuk memberikan suatu layanan kesehatan yang terbaik mutunya, yaitu layanan kesehatan yang sesuai dengan standart layanan kesehatan yang disepakati. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan yang dirasakan oleh pasien yang datang berobat berkaitan dengan kenyaman, pelayanan petugas, prosedur pelayanan dan juga hasil layanan di puskesmas, Metode penelitian yaitu deskriptif analitik dengan menggunakan desain penelitian cross sectional study. Hasil penelitian menunjukkan bahwa ada hubungan bermakna antara tangible, responsive, reliability, assurance, dan emphaty pelayanan dengan kepuasan pasien. Kesimpulan penelitian yaitu ada hubunganan taramutu pelayanan kesehatan dengan kepuasanpasien.