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PENGARUH DPK, PEMBIAYAAN MUDHARABAH, NPF TERHADAP ROA BANK UMUM SYARIAH DI INDONESIA Hodi, Hodi; Wardana, Guntur Kusuma
I-Economics Vol 9 No 2 (2023): I-ECONOMICS: A Research Journal on Islamic Economics
Publisher : Islamic Economics Program, Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieconomics.v9i2.19720

In Islamic banks, one of the indicators commonly used to assess the bank's health is its own financial report. Information obtained from financial reports can be used to calculate various financial ratios, often serving as the basis for evaluating a bank's health. Several factors affect profitability in Islamic banks, sourced from the different profitability indicators generated by various performance metrics. This is because third-party funds (DPK) and Mudharabah financing, when increasing, contribute to the increase in the Return on Assets (ROA). This is due to the fact that an increase in customer deposits gathered by Islamic banks will enhance the efforts of the Islamic bank in generating profitability. On the other hand, if non-performing financing (NPF) increases, the ROA will decrease. This is because the non-acceptance of disbursed funds contributes to the decline in ROA. The research aims to investigate the partial and simultaneous effects of DPK, Mudharabah financing, and NPF on ROA. The research methodology employed is quantitative with a causal approach. Using purposive sampling technique, five Islamic commercial banks were selected as the research sample for the period 2017 to 2022. The analysis utilized panel data regression analysis through Eviews12. The results indicate that DPK and Mudharabah financing, individually, do not have a significant partial impact on the ROA of Islamic commercial banks. However, NPF has a significant partial effect on the ROA of Islamic commercial banks. Furthermore, when considered collectively, DPK, Mudharabah financing, and NPF have a significant simultaneous impact on the ROA of Islamic commercial banks.

PENGARUH KUALITAS PELAYANAN PETUGAS AVSEC DI SECURITY CHECK POINT (SCP) TERHADAP KEPUASAN PENUMPANG DI BANDAR UDARA SULTAN BABULLAH TERNATE M Ibrahim, Ali Yusran; Hodi, Hodi
Growth Vol 20 No 1 (2022): Mei
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v20i2.1950

Aviation Security (AVSEC) is a work unit formed by PT. Angkasa Pura in fulfilling international and national regulations as a manager and provider of airport security services must have the required license according to the position. The quality of security services provided by security officers or Aviation Security (AVSEC) at the Security Check Point (SCP) unit at Sultan Babullah Airport Ternate is very important for passengers. the researcher got information from seniors who had already carried out On Job Training (OJT) where there were some passengers who complained about the service during the inspection. Therefore, the researcher aims to find out whether there is an influence on the quality of service of avsec officers at the security check point on passenger satisfaction and also to find out how much influence the quality of service of avsec officers at the security check point has on passenger satisfaction at Sultan Babullah Airport, Ternate This study uses quantitative data. The data used in this study were taken from primary data based on questionnaires distributed to passengers at Sultan Babullah Airport Ternate for the period February 2022. With a total of 96 people, the data analysis technique used was simple linear regression analysis, T test, coefficient of determination and normality test. The results showed that Ho was rejected and Ha was accepted, which means that there is an influence of service quality for Avsec Officers at Security Check Point (SCP) on Passenger Satisfaction at Sultan Babullah Airport, Ternate. The T test results show tcount = 15.212> ttable value = 1.985. The results of the Coefficient of Determination test which show how much influence the service quality variable (X) has on the passenger satisfaction variable (Y) it is known that the determination coefficient value is 71.1%, which means that the service quality variable (X) contributes 71.1% to the passenger satisfaction variable. (Y), while the remaining 28.9% was caused by other factors not examined by the researcher. Keywords: Quality of Service, Passenger Satisfaction, Sultan Babullah Ternate

Analisis Penggunaan Conveyor Belt bagi Penumpang pada Saat Jam Sibuk di Terminal Kedatangan Domestik Bandar Udara Internasional I Gusti Ngurah Rai Kurniawan, Muhammad Bambang; Hodi, Hodi
Indonesian Journal of Aviation Science and Engineering Vol. 1 No. 3 (2024): July
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/pjase.v1i3.2936

Penelitian ini bertujuan untuk mengetahuin penggunaan conveyor belt dan tantangan utama penggunaan conveyor belt. Penelitian ini menggunakan metode penelitian kualitatif deskriptif, informan atau narasumber yang di wawancarai terdiri dari 5 orang penumpang airlines, dengan tekhnik pengumpulan data menggunakan metode wawancara, observasi, dan dokumentasi. Validitas data kualitatif dengan menggunakan metode triangulasi. Hasil penelitian menemukan bahwa Penggunaan conveyor belt sangat penting bagi pengguna transportasi udara untuk memindahkan bagasi dari pesawat ke ground ataupun sebaliknya,Airlines yang ada harus bisa memaksimalkan penggunaan conveyor belt yang ada sehingga tidak terjadinya penumpukan penumpang di area baggage claim

Peran Unit Terminal Service Officer dalam melakukan Pelaksanaan Pengawasan terhadap Fasilitas Disisi Darat Bandar Udara Internasional I Gusti Ngurah Rai Bali Devantara, Ardhika; Hodi, Hodi
Indonesian Journal of Aviation Science and Engineering Vol. 1 No. 3 (2024): July
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/pjase.v1i3.2938

Tujuan penelitian ini untuk mengetahui pengawasan fasilitas disisi darat yang dilakukan oleh unit Terminal Service Officer di Bandar Udara Internasional I Gusti Ngurah Rai Bali dan untuk mengetahui apa saja kendala yang dihadapi oleh unit Terminal Service Officer dan mencari solusi untuk mengatasi masalah dalam melakukan pengawasan terhadap fasilitas di Bandar Udara I Gusti Ngurah Rai Bali. Penelitian ini menggunakan metode penelitian kualitatif deskriptif, informan atau narasumber yang di wawancara terdiri dari 3 orang personil operasional Terminal Service Officer, dengan menggunakan teknik pengumpulan data menggunakan metode wawancara, observasi, dan dokumentasi. Validitas data kualitatif dilakukan dengan menggunakan metode triangulasi data. Hasil penelitian menemukan bahwa peran petugas Terminal Service Officer dalam melakukan pengawasan fasilitas disisi darat telah dilaksanakan sesuai dengan regulasi dan aturan yang berlaku serta proses pengawasan dilakukan secara rutin dan terjadwal namun masih terdapat beberapa kendala seperti kurangnya sumber daya manusia, kurang koordinasi antar unit, dan informasi yang harus diperhatikan agar kelancaran dan kenyamanan pengguna jasa bandar udara dapat terjaga.

Pengaruh Beban Kerja Terhadap Kinerja Petugas Make Up Area PT. Jasa Angkasa Semesta di Yogyakarta Internasional Airport Ricky, Ricky; Hodi, Hodi
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 4, No 2 (2025): July 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v4i2.6718

Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja terhadap kinerja petugas Make Up Area PT. Jasa Angkasa Semesta di Yogyakarta International Airport. Make Up Area merupakan bagian penting dalam sistem ground handling yang bertanggung jawab atas pengelolaan dan pemindahan bagasi penumpang menuju pesawat. Meningkatnya jumlah penerbangan dan keterbatasan waktu menyebabkan petugas Make Up Area menghadapi beban fisik dan mental yang tinggi, yang berpotensi mempengaruhi kinerj amereka dalam menjalankan tugas. Beban kerja yang tidak dikelola dengan baik dapat menyebablan kelelahan, penurunan produktivitas, serta peningkatan risiko kesalahan dalam proses penanganan bagasi. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif. Data dikumpulkan melalui kuesioner tertutup yang dibagikan kepada 32 responden yang terdiri dari porter, checker, dan loading master yang bekerja di Make UP Area PT. Jasa Angkasa Semesta Yogyakarta International Airport. Analisis data dilakukan dengan menggunakan regresi linear sederhana melalui bantuan software SPSSS versi 25. Hasil penelitian menumjukkan bahwa beban kerja memiliki pengaruh positif dan signifikan terhadap kinerja petugas Make Up Area dengan tingkat signifikansi sebesar 0,000 dan nilai koefisien determinasi (R²) sebesar 61%. Hal ini menunjukkan bahwa beban kerja memberikan kontribusi sebesar 61% terhadap kinerja petugas Make Up Area, sedangkan 39% dipengaruhi oleh faktor lain yang tidak teliti dalam penelitian ini. Berdasarkan hasil penelitian, disarankn agar perusahaan melakukan evaluasi beban kerja secara berkala, membagi tugas secara adil, memberikan waktu istirahat yang cukup, dan memantau kondisi fisik dan mental petugas guna menjaga kualitas kerja dan meminimalisir kesalahan operasional.

Pengaruh Beban Kerja Terhadap Kinerja Petugas Make Up Area PT. Jasa Angkasa Semesta di Yogyakarta Internasional Airport Ricky, Ricky; Hodi, Hodi
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 4, No 2 (2025): July 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v4i2.6718

Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja terhadap kinerja petugas Make Up Area PT. Jasa Angkasa Semesta di Yogyakarta International Airport. Make Up Area merupakan bagian penting dalam sistem ground handling yang bertanggung jawab atas pengelolaan dan pemindahan bagasi penumpang menuju pesawat. Meningkatnya jumlah penerbangan dan keterbatasan waktu menyebabkan petugas Make Up Area menghadapi beban fisik dan mental yang tinggi, yang berpotensi mempengaruhi kinerj amereka dalam menjalankan tugas. Beban kerja yang tidak dikelola dengan baik dapat menyebablan kelelahan, penurunan produktivitas, serta peningkatan risiko kesalahan dalam proses penanganan bagasi. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif. Data dikumpulkan melalui kuesioner tertutup yang dibagikan kepada 32 responden yang terdiri dari porter, checker, dan loading master yang bekerja di Make UP Area PT. Jasa Angkasa Semesta Yogyakarta International Airport. Analisis data dilakukan dengan menggunakan regresi linear sederhana melalui bantuan software SPSSS versi 25. Hasil penelitian menumjukkan bahwa beban kerja memiliki pengaruh positif dan signifikan terhadap kinerja petugas Make Up Area dengan tingkat signifikansi sebesar 0,000 dan nilai koefisien determinasi (R²) sebesar 61%. Hal ini menunjukkan bahwa beban kerja memberikan kontribusi sebesar 61% terhadap kinerja petugas Make Up Area, sedangkan 39% dipengaruhi oleh faktor lain yang tidak teliti dalam penelitian ini. Berdasarkan hasil penelitian, disarankn agar perusahaan melakukan evaluasi beban kerja secara berkala, membagi tugas secara adil, memberikan waktu istirahat yang cukup, dan memantau kondisi fisik dan mental petugas guna menjaga kualitas kerja dan meminimalisir kesalahan operasional.

The Influence of Lost and Found Unit Employee Performance in Handling Baggage at PT Gapura Angkasa on Passenger Satisfaction at Yogyakarta International Airport Setyawati, Nanda Putri; Hodi, Hodi
Journal of Engineering Science and Technology Management (JES-TM) Vol. 5 No. 2 (2025): September 2025
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v5i2.250

PT Gapura Angkasa Yogyakarta International Airport provides ground handling services, including baggage services. The Lost and Found Unit plays a crucial role in handling passenger complaints related to lost or damaged baggage. However, problems are still frequently encountered in handling these complaints, which impact passenger satisfaction. This is thought to be related to unprofessional employee performance, particularly in terms of friendliness, responsiveness, and communication skills. The lack of training and briefings also impacts the quality of service provided. This study aims to determine the effect of Lost and Found Unit employee performance on passenger satisfaction. The approach used was a quantitative survey method with 96 respondents. The analysis technique used was simple linear regression to determine the extent of employee performance's influence on passenger satisfaction. The results showed a significant effect between employee performance and passenger satisfaction, with a t-value of 9.739 and a significance level of 0.000. The beta coefficient of 0.709 indicates a strong and positive relationship, while the R² value of 0.502 indicates that 50.2% of the variation in passenger satisfaction is influenced by employee performance. These findings emphasize the importance of improving employee professionalism, skills, and friendliness in efforts to improve passenger satisfaction with baggage handling services at the airport.

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