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All Journal JURNAL PENDIDIKAN TAMBUSAI Jurnal Peurawi : Media Kajian Komunikasi Islam Jurnal Paris Langkis
Verdiansyaf, Abdi
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Religion Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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Journal : Jurnal Peurawi : Media Kajian Komunikasi Islam

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Peran Branding Image dalam Mempertahankan Loyalitas Pelanggan (Studi Kasus pada Produk Yakult) Nurhanifah, Nurhanifah; Verdiansyaf, Abdi; Lesmana, Cindy Satika; Zahra, Elvira; Handika, Muhammad Raditia; Daulay, Syahraini Puspa
Jurnal Peurawi: Media Kajian Komunikasi Islam Vol 7, No 1 (2024): Jurnal Peurawi: Media Kajian Komunikasi Islam
Publisher : Ar-Raniry State Islamic University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jp.v7i1.23623

Abstract

This research was conducted to find out the role of branding image played by Yakult products to maintain customer loyalty. The method used in this research is descriptive qualitative. The data collection technique in this research is by conducting interviews with people who consume Yakult products. The data analysis technique in this research uses data presentation techniques and drawing conclusions to determine the results of this research. The results of this research are that branding image plays an important role in maintaining customer loyalty. Brand image is very important in influencing consumer decisions. Effective packaging and good product quality can help maintain the brand image of Yakult and this can maintain customer loyalty to continue choosing Yakult as a health drink. It is hoped that the results of this research can contribute to Public Relations courses and have practical implications in better understanding the role of branding image in maintaining customer loyalty.
Komunikasi Politik Pemenangan Pasangan Bobby-Surya Dalam Membentuk Loyalitas Gen Z Pada Pilkada 2024 Verdiansyaf, Abdi; Ritonga, Muhammad Husni
Jurnal Peurawi: Media Kajian Komunikasi Islam Vol. 8 No. 1 (2025): Jurnal Peurawi: Media Kajian Komunikasi Islam
Publisher : Ar-Raniry State Islamic University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jp.v8i1.30307

Abstract

Pilkada has a very important role in determining the direction and leadership of a region in the modern democratic era. In addition to serving as a formal process for electing leaders, elections are also a venue for influencing and shaping public opinion. In the context of modern democracy, political communication plays an important role in influencing public opinion and building relationships between prospective leaders and voters. This research aims to analyze how the political communication of the winning pair Bobby-Surya in winning the 2024 Pilkada and how the political communication of their winners in shaping Gen Z loyalty in the 2024 Pilkada. The research method used is qualitative with a case study approach, which involves interviews with members of the winning team. The results of the study show that the Bobby-Surya pair implemented an integrated communication strategy, combining conventional and digital approaches. Through the use of social media, engaging content, as well as collaboration with influencers, they managed to attract attention and build active engagement among Gen Z. In addition, value-based campaigns and transparency contributed to the formation of young voters' loyalty.
Peran Branding Image dalam Mempertahankan Loyalitas Pelanggan (Studi Kasus pada Produk Yakult) Nurhanifah, Nurhanifah; Verdiansyaf, Abdi; Lesmana, Cindy Satika; Zahra, Elvira; Handika, Muhammad Raditia; Daulay, Syahraini Puspa
Jurnal Peurawi: Media Kajian Komunikasi Islam Vol. 7 No. 1 (2024): Jurnal Peurawi: Media Kajian Komunikasi Islam
Publisher : Ar-Raniry State Islamic University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jp.v7i1.23623

Abstract

This research was conducted to find out the role of branding image played by Yakult products to maintain customer loyalty. The method used in this research is descriptive qualitative. The data collection technique in this research is by conducting interviews with people who consume Yakult products. The data analysis technique in this research uses data presentation techniques and drawing conclusions to determine the results of this research. The results of this research are that branding image plays an important role in maintaining customer loyalty. Brand image is very important in influencing consumer decisions. Effective packaging and good product quality can help maintain the brand image of Yakult and this can maintain customer loyalty to continue choosing Yakult as a health drink. It is hoped that the results of this research can contribute to Public Relations courses and have practical implications in better understanding the role of branding image in maintaining customer loyalty.
Co-Authors Daulay, Syahraini Puspa Febriansyah, Reydho Handika, Muhammad Raditia Kustiawan, Winda Lesmana, Cindy Satika Nasution, Abdul Rahman Faiz Nurhanifah Nurhanifah Ritonga, Muhammad Husni Satika Lesmana, Cindy Siregar, Aqilah Anisah Parkha Tanjung, Ainatul Hasanah Zahra, Elvira