Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik
Hartika, Reni
Unknown Affiliation
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
QUALITY OF WATER SERVICE AT PEPITO RESTAURANT COMFORTA HOTEL DUMAI Hartika, Reni; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 10: Edisi II Juli - Desember 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study assesses the service quality at Comforta Hotel's Pepito restaurant in Dumai. Using qualitative descriptive methods and data from 100 respondents through observation, interviews, and questionnaires, the research found that the service quality of waitstaff needs improvement due to significant complaints, highlighting the importance of enhancing service quality in the hotel industry. Keywords: service, quality
Co-Authors Siti Sofro Sidiq