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All Journal Jusikom : Jurnal Sistem Komputer Musirawas JUTIM (Jurnal Teknik Informatika Musirawas)
Maria, Fitri
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Computer Science & IT Control & Systems Engineering Engineering Other

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ANALISIS PENINGKATAN KUALITAS LAYANAN E-LEARNING PALCOMTECH MENGGUNAKAN PENDEKATAN WEBQUAL 4.0 DAN E-LEARNING MATURITY MODEL(EMM) maria, Fitri; Herdiansyah, M. Izman; Sutabri, Tata; Kunang, Yesi Novaria
Jusikom : Jurnal Sistem Komputer Musirawas Vol 9 No 1 (2024): Jusikom : Jurnal Sistem Komputer Musirawas JUNI
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jusikom.v9i1.2343

Abstract

E-Learning is a very important learning method, especially in the context of course and training institutions (LKP) such as PalComTech. The study will be conducted to analyze the improvement of the quality of the LKP PalComTech e-learning system using the Webqual 4.0 approach. and E-learning Maturity Model (eMM). Thus the main objectives of this thesis are: Analyzing the Quality of e-Learning Services: Conducting an in-depth evaluation of various aspects of the quality of e-learning services provided by LKP PalComTech, including content, usability, interactivity, and reliability The abstract must be clear, descriptive and must provide a brief overview of the problem being studied. Applying the Webqual 4.0 approach to analyze the quality of e-learning services, thus providing a comprehensive understanding of the performance of the e-learning platform. Providing concrete recommendations for the improvement and development of the LKP PalComTech e-learning platform.
ARTIFICIAL INTELLIGENCE UNTUK EVALUASI PEMBELAJARAN PADA SMA MUHAMMADIYAH 6 MENGGUNAKAN ITIL V3 DOMAIN SERVICE DESIGN Maria, Fitri; Nafisah, Niza Tadzkiratun; Amanatullah, Muhammad Ridho; Sutabri, Tata
JUTIM (Jurnal Teknik Informatika Musirawas) Vol 8 No 1 (2023): JUTIM (Jurnal Teknik Informatika Musirawas) JUNI
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jutim.v8i1.2139

Abstract

Teknologi semakin hari semakin berkembang sangat pesat,semakin bermanfaat ke banyak aspek termasuk di bidang pendidikan artificial intelligence dinilai dapat meningkatkan pembelajaran dan kemampuan siswa salah satunya penggunaan sistem pembelajaran e-learning. Manfaat yang di dapatkan lebih meningkat, sehingga e-learning semakin disukai oleh pengguna nya. Untuk mengetahui penilaian pengguna terhadap sistem perlu dilakukan analisis layanan pengguna terhadap e-learning menggunakan framework ITIL V3. Berfokus pada domain service desain yang terdiri dari sub domain yaitu design coordination, service catalogue, service level management, availability management, service design process, capacity management, information security. Hasil penelitian nilai rata-rata subdomain 3,67 dengan nilai current maturity terbesar pada subdomain service catalogue berjumlah 3.78. Pada subdomain design coordination berjumlah 3.73, capacicy management berjumlah 3.72, pada subdomain service level management berjumlah 3.64, information security berjumlah 3.66, availability management berjumlah 3.60, dan subdomain service design process berjumlah 3.58. dapat disimpulkan seluruh subdomain menempati maturity level 4 yaitu manage and measurable, yang artinya e-learning sudah berjalan dengan baik. Namun, tetap diberikan rekomendasi untuk perbaikan system di masa yang akan datang.
Co-Authors Amanatullah, Muhammad Ridho Herdiansyah, M. Izman Nafisah, Niza Tadzkiratun Tata Sutabri Yesi Novaria Kunang