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All Journal Journal Of World Science Jurnal Management Risiko dan Keuangan
Khusniyah Indrawati, Nur
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

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KINERJA KEUANGAN SEBELUM DAN SESUDAH PENERAPAN SISTEM ENTREPRISE RESOURCE PLANNING (ERP) Ningtyas, Nova Dia; Khusniyah Indrawati, Nur
Jurnal Management Risiko dan Keuangan Vol. 1 No. 3 (2022)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmrk.2022.01.3.03

Abstract

The objective of this research is to identify differences in financial performance before and after the application of Enterprise Resource Planning (ERP) at PT. Ekadharma International, Tbk. Here financial performance is measured  based on the aspects of liquidity, leverage, and profitability, proxied by Current Ratio, Debt-to-Asset Ratio (DAR), Debt-to-Equity Ratio (DER), Net Profit Margin (NPM), Return on Assets (ROA), and Gross Profit Margin (GPM). This quantitative research uses secondary data obtained from the company’s financial statements of 2014, 2015, 2016, 2018, 2019, and 2020 published in the Indonesia Stock Exchange and in the company’s website. The Paired Sample T-test performed in IBM SPSS 24 has led to findings that there are differences in financial performance before and after the application of Enterprise Resource Planning system in the aspect of liquidity. However, there is no difference in the said performance before and after the system’s usage in the aspects of leverage and profitability.
The Effect of Trust and Perceived Value on Reuse Intention of Linkaja Application Users Mediated by Customer Satisfaction Al Fatah, Yayan; Rofiq, Ainur; Khusniyah Indrawati, Nur
Journal of World Science Vol. 2 No. 3 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i3.179

Abstract

This study aims to analyze the role of customer satisfaction in mediating the effect of trust and perceived value on reuse intention. This type of research is explanatory research. The sampling technique used purposive sampling with 120 respondents and was analyzed using Partial Least Square (PLS). Based on the research results, it says that trust affects reuse intention and customer satisfaction, perceived value influences reuse intention and customer satisfaction, customer satisfaction affects reuse intention, and customer satisfaction mediates the effect of trust and perceived value on reuse intention. Customer satisfaction acts as a partial mediating variable. Trust and perceived value influence user intentions to reuse the application. Therefore, LinkAja application management must pay attention to and build trust and perceived value to strengthen user intentions to use the application again. So, it is important to pay attention to customer satisfaction and act as an important mediator in the relationship between trust and perceived value with the intention of reuse.
Co-Authors Ainur Rofiq Al Fatah, Yayan Ningtyas, Nova Dia