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All Journal Jurnal Psikiatri Surabaya (Surabaya Psychiatry Journal) Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Simbolon, Monalisa
Unknown Affiliation
Health Professions Medicine & Pharmacology Public Health

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Burnout and Contributing Factors to Burnout Among Indonesian Healthcare Workers Before and During COVID-19 Pandemic Simbolon, Monalisa; Basabih, Masyitoh
Jurnal Psikiatri Surabaya Vol. 12 No. 2 (2023): November
Publisher : Faculty of Medicine, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jps.v12i2.48468

Abstract

Introductions: The prevalence of burnout among health workers in Indonesia varies. During the Coronavirus Disease 2019 (COVID-19) pandemic, there was an increase in burnout among health workers. Many factors can affect the prevalence of burnout in health workers. Objectives: to provide an overview of the prevalence and factors that influence burnout among healthcare workers in Indonesia. Methods: The writing of this article uses the literature search method. Literature searches used the Pubmed and Google Scholar search engines, using literature within a time limit of 3 years before and three years during the COVID-19 pandemic. Results: It is known that the prevalence of burnout before the COVID-19 pandemic reached 19.8%–62.85%, and during the COVID-19 pandemic reached 5.2%–82%. For factors that affect burnout before and during the COVID-19 pandemic, there is not much difference between factors such as age, gender, marital status, type of work, workload, stress level, length of service, number of hours worked per week, and level of education. In several studies before the COVID-19 pandemic, additional factors such as religiosity, work environment, and organizational structure leadership were found. In contrast, during the COVID-19 pandemic, there were other risk factors, namely the risk of transmission of COVID-19, educational background, and access to psychological services. Conclusions: By knowing the factors related to burnout, it is hoped that it can be used as a step to form an effective and efficient management system to overcome burnout
Strategi Marketing Rumah Sakit Place: Literature Review: Hospital Place Marketing Strategy: Literature Review Simbolon, Monalisa; Hermes Santosa; Erick Suhendra; Wahyu Sulistiadi
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 7 No. 1: JANUARY 2024 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v7i1.4349

Abstract

Latar belakang: Rumah sakit merupakan suatu lembaga pelayanan kesehatan yang menyediakan suatu layanan komprehensif bagi individu, termasuk layanan rawat inap, rawat jalan, dan penanganan gawat darurat. Selain melaksanakan tugas kemanusiaan, rumah sakit juga sisi bisnis untuk mencapai suatu keuntungan dan memastikan kelangsungan operasionalnya. Untuk meningkatkan keuntungan dari layanan rumah sakit, perusahaan memerlukan strategi distribusi yang tepat. Place merupakan upaya guna memastikan bahwa pasien dapat dengan mudah mengakses layanan rumah sakit. Tujuan: Untuk mengidentifikasi strategi place marketing rumah sakit. Metode: Metode menggunakan pendekatan literatur review dari Google scholar, Pubmed dan Garuda dengan keyword Marketing mix, Hospital, Place dengan rentang tahun 2018-2022 dengan menerapkan kriteria inkulsi dan ekslusi. Hasil: Hasil penelurusan didapatkan 347 artikel penelitian dengan Google scholar n=335, Pubmed n=10, Garuda n=2. Strategi Place yang baik memungkinkan rumah sakit untuk tetap relevan dan beradaptasi dengan perubahan kebutuhan pasien dan lingkungan. Ini penting untuk menjaga keberlanjutan dan pertumbuhan rumah sakit. Pasien cenderung lebih puas ketika mereka dapat dengan mudah mengakses layanan kesehatan yang mereka butuhkan dan ini berkaitan dengan tingkat kepuasan pasien Kesimpulan: Strategi place rumah sakit dapat menambah tingkat kepuasan pasien, bergantung dengan kondisi eksternal dan internal pada suatu rumah sakit. Kolaborasi terhadap elemen-eleman lain untuk pembauran pemasaran sangat perlu dilakukan dapat dilakukan agar rumah sakit dapat lebih efektif mengoptimalkan pemasaran.
Co-Authors Basabih, Masyitoh Erick Suhendra Hermes Santosa Wahyu Sulistiadi