Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
P-Index
This Author published in this journals
All Journal Ilomata International Journal of Management Ilomata International Journal of Management Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya
Dalimunthe, Maya Oktavia
Unknown Affiliation
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
The Effect of Cash Management System Quality on Customer Retention Loyalty at Bank Syariah Indonesia KC Rantauprapat Dalimunthe, Maya Oktavia; Sugianto; Anggraini, Tuti
Ilomata International Journal of Management Vol. 5 No. 4 (2024): October 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i4.1263

Abstract

This research aims to find out whether the quality of the Cash Management System at Bank Syariah Indonesia KC Rantauprapat influences customer loyalty. Participants in this research were customers of Bank Syariah Indonesia KC Rantauprapat. Quantitative research is the methodology used. Researchers only selected a sample of 60 respondents, so the selection was carried out using a total sampling technique. Validated and reliable questionnaires were included in the data collection methods. Simple linear regression, classical assumption test, F hypothesis test, t hypothesis test, and coefficient of determination are data analysis methods used to answer hypotheses. The results of the research carried out show that the t value calculated for the Quality of the Cash Management System (X) is 6.832. With this value greater than t table (2.002). Thus, Ha is accepted and Ho is rejected in testing the research hypothesis. Cash Management System has a significant influence on fund transfer decisions, because Cash Management System contributes to fund transfer decisions by Bank Syariah Indonesia KC Rantauprapat customers. The bill payment feature allows customers to make payments such as telephone, electricity, cellular operator or insurance bills, while delivery orders can be used to make payments for shipping goods.
The Effect of Cash Management System Quality on Customer Retention Loyalty at Bank Syariah Indonesia KC Rantauprapat Dalimunthe, Maya Oktavia; Sugianto; Anggraini, Tuti
Ilomata International Journal of Management Vol. 5 No. 4 (2024): October 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i4.1263

Abstract

This research aims to find out whether the quality of the Cash Management System at Bank Syariah Indonesia KC Rantauprapat influences customer loyalty. Participants in this research were customers of Bank Syariah Indonesia KC Rantauprapat. Quantitative research is the methodology used. Researchers only selected a sample of 60 respondents, so the selection was carried out using a total sampling technique. Validated and reliable questionnaires were included in the data collection methods. Simple linear regression, classical assumption test, F hypothesis test, t hypothesis test, and coefficient of determination are data analysis methods used to answer hypotheses. The results of the research carried out show that the t value calculated for the Quality of the Cash Management System (X) is 6.832. With this value greater than t table (2.002). Thus, Ha is accepted and Ho is rejected in testing the research hypothesis. Cash Management System has a significant influence on fund transfer decisions, because Cash Management System contributes to fund transfer decisions by Bank Syariah Indonesia KC Rantauprapat customers. The bill payment feature allows customers to make payments such as telephone, electricity, cellular operator or insurance bills, while delivery orders can be used to make payments for shipping goods.
Optimalisasi Penggunaan Transaksi Digital Syariah untuk Pemulihan Ekonomi Dalimunthe, Maya Oktavia; Nasution, M. Irwan Padli
Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya Vol. 1 No. 3 (2022): Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya
Publisher : ELRISPESWIL - Lembaga Riset dan Pengembangan Sumberdaya Wilayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54371/jms.v1i3.214

Abstract

Ekonomi digital di Indonesia mengalami perkembangan yang sangat pesat, terutama di bidang financial technology (fintech). Perkembangan fintech diharapkan dapat memberikan pengaruh terhadap pertumbuhan ekonomi, baik yang dilaksanakan dengan sistem konvensional maupun syariah, terutama pada masa pemulihan ekonomi di masa COVID-19. Penelitian ini dilakukan dengan pendekatan kuantitatif dengan studi data sekunder dari berbagai instansi terkait disertai dengan studi pustaka yang relevan dengan topik tersebut. Hasil penelitian ini menunjukkan berbagai fakta diantaranya tidak hanya fintech konvensional yang semakin menunjukkan geliat, fintech syariah mulai menjadi trend yang berkembang di Indonesia selain fintech konvensional. Meski di masa pandemi, layanan fintech syariah sempat mengalami pasang surut dalam kurun waktu hingga Januari 2021, namun menunjukkan perubahan positif dengan peningkatan persentase atau jumlah grafik. Namun, masih banyak pelanggan LinkAja yang belum mengaktifkan layanan syariah karena berbagai faktor. Berbagai upaya diperlukan untuk meningkatkan efektivitas LinkAja Syariah dalam proses transaksi guna mendukung pemulihan ekonomi Indonesia.
Co-Authors Nasution, Muhammad Irwan Padli Sugianto Tuti Anggraini