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Infrastructure communication: A systematic literature review Widianingrum, Ratna; Wahyuni, Hermin Indah; Rahayu
Communications in Humanities and Social Sciences Vol. 4 No. 1 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.1.2024.63

Abstract

In the last few decades, research on communication and development has developed due to the emergence of many development theories in third-world countries. This research aims to determine the research trends in the infrastructure sector from a communication perspective and identify gaps. Papers were selected based on specific words relevant to the issue of development communication and infrastructure communication throughout Indonesia. A total of 33 papers from international and national journals were analyzed to find several paper themes, and analyzed based on categories that emerged from these themes. The analysis results showed that there were only four papers still dominated by development communication. This study also identified gaps in the literature on infrastructure communication, especially those using Niklas Luhmann's Communication Theory. This systematic research (Systematic Literature Review) used the PRISMA (Preferred Reporting Items for Systematic Review and Meta-analysis) method in which, as found, there has been no research on the theme of infrastructure in the field of communication science specifically looking at how it occurs or how communication on infrastructure communication itself really is. It is important to see the infrastructure problem entirely and cross-sectional subject in a unified system - not as the pieces of events in one research object/area. An understanding of communication issues in infrastructure development will make it easier for various parties to determine future communication.
Knowledge Communication Strategy in Infrastructure Business Widianingrum, Ratna
International Research Journal of Business Studies Vol. 16 No. 2 (2023): August - November 2023
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.16.2.211-219

Abstract

Infrastructure development is a program that usually includes mega projects and involves many stakeholders in its implementation, thus providing great opportunities for knowledge creation. However, the complexity that arises often prevents the creation of knowledge, either through the process of improving existing knowledge or through the process of discovering new knowledge. The process of changing knowledge through knowledge management to facilitate intra- and inter-organizational knowledge transfer has been discussed in various studies on knowledge management, but specific discussion on how to communicate strategies in knowledge management, especially in the infrastructure industry, is still sparse. This study aims to determine how the knowledge management process and public relations program actions in knowledge communication strategy can be adopted. The strategy will motivate systematic efforts to develop information and knowledge and create value in the future. The methodology used in this paper is searching for data and information through books, journals, and articles related to the topic. The results of this paper provide an understanding of the concepts and strategies of knowledge communication in knowledge management and its application to the infrastructure industry.
Developing Stakeholder Engagement for Infrastructure Projects: Case Study on Indonesia Infrastructure Roundtable/IRR Widianingrum, Ratna
Journal of Infrastructure Policy and Management (JIPM) Vol. 1 No. 1 (2018): Journal of Infrastructure Policy and Management (JIPM)
Publisher : PT Penjaminan Infrastruktur Indonesia (Persero)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35166/jipm.1.1.29-41

Abstract

The relatively high economic growth leads to an increase in infrastructure needs in Indonesia. Providing these needs for infrastructure has an irreplaceable role in improving the overall quality of life of the population, therefore its success requires support and commitment from various stakeholder groups. In the context of the support, a concept to approach the stakeholders is known as stakeholder engagement. The objective of this research is to measure the effectiveness of a program in affecting the condition of stakeholders, and in developing the stakeholder engagement which will directly determine the success of infrastructure development. This study was conducted using a qualitative descriptive method through case study approach to observe the relationship between the use of stakeholder-involvement program and the level of stakeholder engagement. The results show that the quality of activities (procedural quality, responsiveness quality, quality of outcomes) shows relatively good results with a middle-level involvement. It will require more activities to trigger a more intense relationships and to increase the level of stakeholder engagement in providing their support for infrastructure development.