Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Dinasti International Journal of Education Management and Social Science

Determination of Influencer Marketing and Endorsement Strategies in Encouraging Customer Loyalty Silviah, Reni
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 2 (2023): Dinasti International Journal of Education Management and Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i2.5446

Abstract

Determination of influencer marketing and endorsement strategies in driving customer loyalty is a scientific article with the aim of analyzing whether influencer marketing and endorsement have an effect on increasing customer loyalty. The literature review method or literature review, which is a systematic approach to identifying, evaluating, and analyzing previous research results that are relevant to the topic being studied. The results of this article are: 1) Influencer marketing has an effect on driving customer loyalty, 2) Endorsement has an effect on driving customer loyalty. Apart from these 2 exogenous variables that affect the endogenous variable of customer loyalty, there are still many other factors including product quality, promotion, celebrity, trust.