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All Journal Jurnal Riset Bisnis dan Investasi Jurnal Manajemen Bisnis Eka Prasetya
Harmon
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Kualitas Layanan Terhadap Minat Beli Ulang Konsumen Nanostore (Studi Pada Konsumen Nanostore di Kota Bandung) Maulinda, Mia; Harmon; Sayuti, Abdul Malik
Jurnal Riset Bisnis dan Investasi Vol. 9 No. 3 (2023): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v9i3.3442

Abstract

The retail industry in Indonesia is experiencing rapid progress as indicated by the expansion of modern retail in various regions. Nanostore is one form of traditional retail that is affected by the growth of modern retail. Nanostores number of rows according to the population in an area. The city of Bandung is experiencing an increase in population every year, indicating the large number of nanostores that compete with modern retail. The existence of modern retail has resulted in consumer expectations of high service quality. The purpose of the study was to determine the effect of service quality on consumer repurchase intention nanostores in Bandung. Data obtained as many as 414 respondents with purposive sampling technique. The research method uses descriptive quantitative and analytical techniques using descriptive analysis and simple regression analysis. The results of the study influence of service quality on consumers showed that the nanostore repurchase intention was 28%.
LEADERSHIP ATTITUDE AS A DETERMINANT OF EMPLOYEE PERFORMANCE: A CORRELATIONAL STUDY AT PT PERKEBUNAN NUSANTARA I REGIONAL 2, KEBUN SEDEP Safitri, Novi Rizqia; Kaila Tabina Kurniawan; Harmon
Jurnal Manajemen Bisnis Eka Prasetya Vol 11 No 2 (2025): Edisi September 2025
Publisher : LPPM STIE EKA PRASETYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/jmbep.v11i2.628

Abstract

This study investigates the role of leadership attitudes as a determinant of employee performance at PT Perkebunan Nusantara I Regional 2 Kebun Sedep. A quantitative correlational approach was used, collecting data through structured questionnaires with a Likert scale, distributed to 30 employees. The aim was to assess employee perceptions of leadership behavior and its effects on performance. The findings reveal a strong and positive correlation between leadership attitudes and employee performance. Changes in leadership attitudes are consistently reflected in similar shifts in employee performance, either up or down. Leaders who demonstrate clear, supportive, and motivating behaviors tend to boost employee engagement and overall performance. These leadership traits help create a conducive work environment, thereby contributing to higher employee performance and the organization’s success. This study underscores the importance of leadership attitudes as a fundamental factor in enhancing employee performance. By focusing on leadership development that encourages clarity and motivation, organizations can improve employee efficiency and job outcomes. Based on these results, it is recommended that organizations implement leadership development programs to enhance the leadership qualities that drive positive employee performance. Prioritizing supportive and clear leadership behaviors is crucial for fostering a motivated and productive workforce, which ultimately improves the overall success and productivity of the organization.
Co-Authors Kaila Tabina Kurniawan Maulinda, Mia Safitri, Novi Rizqia Sayuti, Abdul Malik