Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal e-Jurnal Apresiasi Ekonomi
Kanaidi, Kanaidi
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
STUDY OF IMPLEMENTATION OF DOMESTIC COMPONENT LEVEL ASSESSMENT AS A DETERMINANT ASPECT IN RANKING WINNERS OF PROCUREMENT OR TENDER FOR GAVERMENT GOODS AND SERVICES Kanaidi, Kanaidi
Jurnal Apresiasi Ekonomi Vol 11, No 1 (2023)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.763 KB) | DOI: 10.31846/jae.v11i1.509

Abstract

ABSTRACTThis study aims to answer the role of the Domestic Component Level (TKDN = Tingkat Komponen Dalam Negeri) value as a determiningaspect of the ranking of winners of government procurement/tender goods/services, and explain howthe sanctions will be if they are not followed by government goods and services procurement actors and/or goods/service providers. It is carried out using the literature review method described in the discussion, which is related to the government'sprocurement regulations for goods and services and the provisions on the value of TKDN in Presidential Decree No. 16 year 2018 jo. Presidential Decree No. 12 year 2021, Presidential Instruction No. 02 year 2022, and other related regulations. In order for the provisions for implementing TKDN to be better understood, including being well understood by business actors and the public regarding the TKDN calculation process, the verification process and the benefits of applying TKDN, it would be better if it was socialized more intensively by Public Relations employees in every institution/company/agency the government, by utilizing the means of communication and social media that are currently booming, or by increasing the number of scientific studies on this subject that are published in general through the publication of books or publication in other scientific journals. This socialization can also be carried out by inviting registered goods/services providers to take part in comprehensive training carried out by each institution/company/government agency that carries out the procurement of goods and services. Keywords: procurement of goods and services, government, calculation process, verification, level of domestic components (TKDN). 
PENGARUH KOMPETENSI KARYAWAN DAN KINERJA PELAYANAN STAF FRONT OFFICE TERHADAP KEPUASAN PELANGGAN HOTEL BINTANG 3, 4, DAN 5 DI KOTA BANDUNG DAN SEKITARNYA Kanaidi, Kanaidi; Andranaswari, Nisrina
Jurnal Apresiasi Ekonomi Vol 9, No 3 (2021)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31846/jae.v10i3.513

Abstract

This study aims to determine the effect of employee competence and service performance of front office staff on customer satisfaction at 3, 4, and 5 star hotels in Bandung and its surroundings. This study uses a survey method with descriptive and verification analysis. Hypothesis testing using path analysis. Determination of the sample using purposive sampling. Data were obtained by distributing questionnaires to 150 respondents, who were hotel guests and or who were had stayed at 3, 4 and 5 star hotels in Bandung and its surroundings. The questionnaire has been tested for validity and reliability first. Secondary data obtained through literature review of various relevant literature. The results of the descriptive analysis concluded that the overall competence of hotel employees was judged by the customer to be in the good category. However, there are still some indicators that are considered weak. The service performance of the hotel's front office staff as a whole is considered by customers to be still in the fairly good category and there are still some indicators that are considered adequate, some are even considered not good. The overall level of hotel customer satisfaction is also considered by customers to be still in the fairly good category. The results of the verification analysis show that employee competence and service performance of hotel front office staff have a positive effect on customer satisfaction at 3, 4 and 5 star hotels in Bandung City and its surroundings. Employee competence, service performance of front office staff, and customer satisfaction are deemed to need the attention of hotel management to be improved and improved, through various ways that have been described in the suggestions section.Keywords: employee competence, service performance, front office staff, customer satisfaction.
Co-Authors Andranaswari, Nisrina