Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal INFOKUM
Apriansyah, Hendi
Unknown Affiliation
Computer Science & IT

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analysis Of The Influence Of Service Quality And Asn Discipline On Community Satisfaction In The Manufacture Family Card (Kk) Online System In Perigi Baru Village Apriansyah, Hendi; Salam, Rahmat
INFOKUM Vol. 10 No. 5 (2022): December, Computer and Communication
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the influence analysis of service quality and ASN discipline on community satisfaction in making online system family cards (KK) in Perigi Baru Village. This research method uses a quantitative approach by distributing questionnaires to respondents and then the data results are processed with the help of the SPSS 25 application. This research has the result that there is a partial influence between service quality on community satisfaction with a t count of 2.149 > t table of 2.069 and a significance of 0.034 < 0.05, there is a partial effect of ASN discipline on community satisfaction with a t-count value of 6.766 > t-table 2.069 and a significance of 0.000 <0.05, there is a simultaneous influence of service quality and ASN discipline on community satisfaction with an F-value of 83.253 > F table value of 3.403 and a significance of 0.000 <0.05
Co-Authors Salam, Rahmat