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All Journal Asia Pacific Journal of Management and Education
Patel, Neha
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Education Languange, Linguistic, Communication & Media Other

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Impact of Soft Skills Training on Behaviour of Employees - Intel Corporation Wong Pooi Hang, Annie; Singh Sikarwar, Tarika; Nordin, Nor Alia Balqis; Rosley, Norakma Irwany; Mudzaffar, Noureysha; Shokri, Nur Adriana Sofea; Patel, Neha; Daisy Mui Hung, Kee
Asia Pacific Journal of Management and Education (APJME) Vol 7, No 2 (2024): July 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v7i2.3278

Abstract

Intel Corporation is a global leader in designing and producing essential goods and technologies that drive the cloud. This study aims to examine how soft skills training affects behaviour of Intel Corporation's employees. The research strives to identify the subtle ways soft skills development brings to Intel's success through rigorous data collection. A survey questionnaire was designed to gather quantitative data regarding the employees' experiences with soft skills training at Intel Corporation Malaysia. The survey questionnaire has taken into account the wording of the questions, the order of the questions, and the administration of the survey to ensure that the results obtained are accurate and consistent. A sample of 150 employees of Intel Corporation in Malaysia responded to the study, providing diverse perspectives on how soft skills training can impact employees’ behavior. Appropriate statistical tools were used to assess how soft skills training affected the employees’ behavior. The findings have significant implications for Intel Corporation.Keywords: Data collection, Employee behavior, Intel Corporation, Malaysia, Soft skills training, Survey questionnaire.
The Impact of Soft Skills Training on the Behavior of Multinational Technology Company Employees Wong Pooi Hang, Annie; Singh Sikarwar, Tarika; Nordin, Nor Alia Balqis; Rosley, Norakma Irwany; Mudzaffar, Noureysha; Shokri, Nur Adriana Sofea; Patel, Neha; Daisy Mui Hung, Kee
Asia Pacific Journal of Management and Education (APJME) Vol 7, No 2 (2024): July 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v7i2.3278

Abstract

This research aims to evaluate the impact of soft skills training on the behaviour of multinational technology company employees - Intel Corporation. A survey questionnaire was designed to gather quantitative data regarding the employees' experiences with soft skills training at Intel Corporation Malaysia, covering various dimensions of communication, leadership, teamwork, and conflict resolution in the data collection. A sample of 150 employees of Intel Corporation in Malaysia responded to the study, providing diverse perspectives on how soft skills training can impact employees’ behavior. The data analysis employed both descriptive and inferential statistics, including correlational and regression analyses. The results indicated that soft skills training significantly enhances employee cooperation, leadership acumen, and communication proficiency. The findings have significant implications for Intel Corporation. Enhanced interpersonal skills from such training contribute to better conflict resolution, improved collaboration, and increased employee satisfaction, ultimately boosting productivity and reducing turnover rates. In conclusion, the study underscores the necessity for continuous investment in soft skills training to cultivate a resilient and adaptive workforce, thereby ensuring sustained organizational success and competitive advantage.
Co-Authors Daisy Mui Hung, Kee Mudzaffar, Noureysha Nordin, Nor Alia Balqis Rosley, Norakma Irwany Shokri, Nur Adriana Sofea Singh Sikarwar, Tarika Wong Pooi Hang, Annie