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All Journal JAE (Jurnal Akuntansi dan Ekonomi) Al-Qashdu: Jurnal Ekonomi dan Keuangan Syariah
Samiudin, Askal
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Economics, Econometrics & Finance

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FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN NASABAH BSI MOBILE Samiudin, Askal
Al-Qashdu : Jurnal Ekonomi dan Keuangan Syariah Vol 4, No 1 (2024)
Publisher : Institut Agama Islam Negeri (IAIN) Ternate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46339/al-qashdu.v4i1.1318

Abstract

This research was conducted with the aim of examining the impact of E-SERVQUAL variables on the level of satisfaction of BSI Mobile users in the Special Region of Yogyakarta Province. The method applied used the E-SERVQUAL model with the addition of responsiveness as a differentiating factor. The population of focus in this study consisted of active BSI Mobile users in 2022, totaling 82,244, while a sample of 200 BSI Mobile users scattered across the Special Region of Yogyakarta Province was selected. The approach used was quantitative descriptive, and the analysis was carried out using the SEM (structural equation model) method with the software SmartPLS 3.0.The research results indicate that reliability, fulfillment, and responsiveness have a significant impact on the level of satisfaction of BSI Mobile users. On the other hand, efficiency and security/privacy do not have a significant impact on the satisfaction of BSI Mobile users. The theoretical implications of this research are an enhancement of our understanding of the factors influencing the satisfaction of BSI Mobile users, especially in the context of Mobile banking services, from an academic perspective. On the practical side, the findings of this research can be considered in formulating BSI Mobile marketing policies.Keywords: E-Servqual; Cotumer Satisfaction; BSI Mobile
PENGARUH JUMLAH UANG BEREDAR, BI RATE DAN JUMLAH KASUS COVID TERHADAP RETURN SAHAM SYARIAH Samiudin, Askal
JAE (JURNAL AKUNTANSI DAN EKONOMI) Vol 8 No 2 (2023): JAE (Jurnal Akuntansi dan Ekonomi)
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jae.v8i2.19819

Abstract

The purpose of this study was to determine the effect of the money supply, the BI Rate and the number of cases of covid 19 on stock returns on the Jakar Islamic Index (JII), the research method used was a quantitative method with a descriptive approach, while the subjects of this study were 15 companies. which is listed on the Jakarta Islamic Index (JII) stock index for the 2020-2021 period, and uses secondary data. data analysis using multiple linear regression using software eviews 10. The results of this study show that the amount of money in circulation does not affect stock returns at JII, the BI Rate affects stock returns at JII, the number of covid 19 cases does not affect stock returns at JII.
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