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All Journal Journal of Public Policy and Management Review Jurnal Manajemen Pelayanan Publik
Hidayat, Andri Rahmat
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Transportation

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KEPEMIMPINAN INOVATIF DALAM MEWUJUDKAN INOVASI PELAYANAN PUBLIK DI DINAS KESEHATAN KOTA SEMARANG Hidayat, Andri Rahmat; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42323

Abstract

Inovasi pelayanan publik di Dinas Kesehatan Kota Semarang mempunyai manfaat membantu dalam proses menyelesaikan permasalahan urusan kesehatan di Kota Semarang dengan cepat. Komitmen dari Kepala Dinas Kesehatan Kota Semarang dilakukan secara maksimal sehingga mampu menghantarkan Dinas Kesehatan Kota Semarang sebagai perangkat daerah yang inovatif. Penelitian ini dilakukan untuk melihat kepemimpinan inovatif kepala dinas kesehatan dan melakukan analisis kesuksesan dengan menggunakan critical success factors (CSFs) dalam membangun inovasi pelayanan publik. Penelitian ini menggunakan metode kualitatif deskriptif dengan jenis penelitian best practices. Analisis data menggunakan aplikasi atltas.ti. Hasil penelitian menunjukan kepemimpinan inovatif dibantuk melalui visioner, kolaborasi, kemampuan mengatasi risiko, dan orientasi perubahan dilakukan dengan baik. Critical success factors dilihat dari kapabilitas internal organisasi, jaringan dan hubungan, strategi, manajemen teknologi, dan budaya inovasi dikatakan sukses dan berhasil.
Visionary-Oriented Leadership as a Foundation for Building Innovation: A Case Study of the Semarang City Health Office Santoso, R. Slamet; Hidayat, Andri Rahmat; Rapha, Albert Jehoshua
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.66460

Abstract

Innovative leadership serves as a crucial strategy in advancing an innovative work culture; thus, leaders frequently deal with obstacles in establishing a sustainable innovative leadership model. This study aims to examine the role of visionary elements in shaping innovative leadership within public sector organizations, with a focus on the Semarang (city) Health Office, which has successfully developed an innovative work culture while consistently enhancing its innovation quality index. A descriptive qualitative approach was applied to identify best practices in leadership processes. The findings indicated that innovative creative leadership at the Semarang City Health Office is characterized by visionary traits, including clarity and strategic delivery of vision, leader enthusiasm in realizing the vision, goal setting that emphasizes cross-sector collaboration, and the articulation of mission as a concrete manifestation of the established vision. The study concluded that visionary aspects should be prioritized as the initial phase in developing innovative leadership in the public sector, emphasizing cross-sector collaboration and vision concretization as the foundation for strengthening an innovative work culture.
Co-Authors Ari Subowo Rapha, Albert Jehoshua Slamet Santoso