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All Journal Jurnal Publikasi Ilmu Manajemen Jurnal bintang manajemen Journal of Management and Social Sciences Jurnal Kajian Dan Penalaran Ilmu Manajemen Jurnal Mahasiswa Kreatif
Febriansyah Ignas Pradana
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Analisis Perubahan Sistem Kerja Unit Airport Operational Control Center (AOCC) Pasca Pandemi Covid di Bandar Udara Internasional Pattimura Ambon Sehat Wati Tomagola; Febriansyah Ignas Pradana
Jurnal Mahasiswa Kreatif Vol. 1 No. 5 (2023): September : Jurnal Mahasiswa Kreatif
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmk-widyakarya.v1i5.1128

Abstract

The covid-19 pandemic in Indonesia is part of the 2019 coronavirus disease (covid 19) pandemic that is currently taking place throughout the world. During the Covid 19 pandemic there was a system change at Pattimura Ambon Airport, especially in the AOCC unit, namely a change in online system services. The purposes of this study are 1) To determine the impact that the covid pandemic has had on performance at the Airport Operational Control Center (AOCC) unit. 2) To see the positive and negative values ​​due to the impact of the covid pandemic on the Airport Operational Control Center (AOCC) at Pattimura Ambon International Airport. This study uses a qualitative method. The instruments used were the researchers themselves supported by the results of interviews, observations and documentation with supporting documents from the AOCC and the air transport unit at Pattimura Ambon International Airport. To answer the formulation of the research problem, the researcher conducted 3 stages of analysis consisting of data reduction, data presentation, and drawing conclusions. The results of this study show that the Covid pandemic has had a huge impact on airport services because this pandemic has required the government to issue regulations that greatly impact AOCC service activities because it results in changes to the work system so that it also has an impact on the performance of AOCC service officers. This is also related to the solution set by the Airport Operational Control Center Unit, namely changing their work system in providing services to passengers. Previously, Customer Service Staff provided services to passengers directly, so during the pandemic this was changed through a monitor screen. Not only that, the Airport Operational Control Center Unit also changed the working hour limit which was originally until 08.00 Wit. during the pandemic, the limit of working hours for AOCC was only until 04.00 Wit. coupled with the change of staff every day alternately.
Analisis Kinerja Unit Lost And Found Dalam Penanganan Bagasi Hilang Dan Rusak Maskapai Wings Air Di PT. Merpati Angkasa Abadi Bandar Udara Sultan Muhammad Kaharuddin III Sumbawa Faril Aditya Pratama; Febriansyah Ignas Pradana
Jurnal Bintang Manajemen Vol. 1 No. 3 (2023): September : Jurnal Bintang Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jubima.v1i4.1869

Abstract

This study was made to determine the performance of Lost and Found unit in handling lost and damaged baggage, which aims to analyze the performance of Lost and Found unit in handling lost and damaged baggage at PT Merpati Angkasa Abadi Sultan Muhammad Kaharuddin III Sumbawa Airport. The research method uses a qualitative method, namely with the stages of observation, interviews, and documentation. It is known that the Lost and Found unit of Wings Airline at PT Merpati Angkasa Abadi Sultan Muhammad Kaharuddin III Sumbawa Airport is not in accordance with the SOP (Standard Operational Procedure), and there are several things that must be further improved by the Lost and Found unit in the future in carrying out its duties and taking full responsibility for passenger inconvenience about problems regarding luggage. It is expected to improve the form and quality of better performance for lost and found unit officers in handling Wings Air airline passenger baggage in order to minimize and avoid baggage irregularities and things that harm for passengers.
Analisis Kinerja Unit Lost and Found Dalam Penanganan Bagasi Penumpang Maskapai Lion Air di Bandar Udara Internasional Yogyakarta Arista Melati Sukma; Febriansyah Ignas Pradana
Jurnal of Management and Social Sciences Vol. 2 No. 4 (2024): Journal of Management and Social Sciences
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jmsc.v1i1.74

Abstract

Air transportation modes have increased after the Covid-19 pandemic, this was offset by an increase in the number of airplane passengers. With the recovery of flight activity, it must be balanced with adequate services, one of which is passenger baggage services. The lost and found unit is a unit that serves arrival passengers' baggage so it must have adequate performance. This study aims to analyze the performance of the lost and found unit of Lion Air at Yogyakarta International Airport. The research method uses a qualitative descriptive method. Data sources for this study were obtained from primary and secondary data. The technique of collecting data by data triangulation uses the method of observing, interviewing, and documenting. Data analysis applies three stages, namely data reduction, presenting, then conclusion. The results of this study are to indicate the performance and constraints of the lost and found units of Lion Air at Yogyakarta International Airport. lost and found unit officers have not carried out their duties properly based on standard operating procedures (SOP) such as inadequate baggage handling, lack of friendly attitude, not punctuality, and lack of ability or expertise of officers. and lost and found units have external and internal constraints such as lack of work equipment, tracking systems, human resources, work environment, and ability, and attitude of officers in handling passenger baggage. It is hoped that the lost and found unit can improve the quality of service for passenger baggage handling.
Analisis Peran Petugas Apron Movement Control (AMC) Dalam Peningkatan Keselamatan Penerbangan Di Area Apron Bandara Udara Internasional Jenderal Ahmad Yani Semarang Tutut Dwi Meilani; Febriansyah Ignas Pradana
Jurnal Publikasi Ilmu Manajemen Vol. 2 No. 3 (2023): September: Jurnal Publikasi Ilmu Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v2i3.2043

Abstract

The higher the number of people or users of air transportation services, the more human resources are needed as service providers to ensure the safety and security of passengers. An airport must pay attention to safety, security and flight control on the air side carried out by the Apron Movement Control (AMC) unit. An oil spill in the apron area of General Ahmad Yani International Airport, Semarang, can be fatal because it can disrupt flight safety. This study aims to determine the role of Apron Movement Control (AMC) officers in improving flight safety in the apron area and to find out whether this role has been able to improve safety in the Semarang Airport apron area or not. This research is qualitative by using data collection methods in the form of observation, interviews, and documentation. The data obtained are primary and secondary. This research was conducted in September 2023. From this research it can be seen that the role of Semarang Airport AMC officers is to improve safety in the apron area. Provide outreach to all personnel to look after each other and remind if something creates a hazard, Maintain and coordinate to keep the Apron clean. And Manage parking stands to reduce hazard when in peak hours. The role of the Semarang Airport AMC Unit has been able to improve safety because there is action of each duty and obligation. This role has been able to improve flight safety in the Apron Area of General Ahmad Yani International Airport Semarang, namely the role of the AMC Unit has been able to increase safety on the air side because each AMC officer has fulfilled the competence of each officer, and they carry out their duties properly according to the rules set.
Analisis Implementasi Keselamatan dan Kesehatan Kerja (K3) Petugas Kargo Maskapai Wings Air Oleh PT. Merpati Angkasa Abadi di Bandar Udara Sultan Muhammad Kaharudin Sumbawa Rizky Aldi Pratama; Febriansyah Ignas Pradana
Jurnal Kajian dan Penalaran Ilmu Manajemen Vol. 1 No. 3 (2023): Juli : Jurnal Kajian dan Penalaran Ilmu Manajemen
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jkpim.v1i3.147

Abstract

This study aims to find out how the implementation of occupational safety and health (K3) for Wings Air airline cargo officers by PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharudin Airport, Sumbawa and to find out how efforts to maintain the implementation of occupational safety and health (K3) for Wings Air airline cargo officers by PT. Merpati Angkasa Abadi at Sultan Muhammad Kaharudin Airport, Sumbawa The research design uses a qualitative research approach, namely research used to examine the condition of scientific objects where a researcher is the key instrument. From the results of the research that the author has done, that is, every company, especially those with high-risk interactions, must have a standard operating procedure (SOP), and every officer must receive monitoring at work to use personal protective equipment (PPE) in accordance with the procedure, then from the level of awareness of each Each officer already has an awareness of the risks of their work and every time they start or when they are finished, a briefing is carried out to remind them of the risks and hazards at work. and in an effort to maintain the implementation of OSH, training is usually carried out once a year, then for steps to anticipate hazards, officers usually double-check before and after use, and for each officer to have concern for work risks, for example, by reminding one another the other at work.
Co-Authors Arista Melati Sukma Faril Aditya Pratama Rizky Aldi Pratama Sehat Wati Tomagola Tutut Dwi Meilani